Guest Service Professional

4 weeks ago


Singapore Ascott International Management Pte Ltd Full time

Role Description

Job Responsibilities

You will:

  1. Provide exceptional guest experiences through personalized service and attention to detail.
  2. Ensure seamless check-in and check-out processes while maintaining a high level of customer satisfaction.
  3. Manage room reservations, respond to guest inquiries, and resolve any issues promptly and efficiently.
  4. Handle cash handling and financial transactions accurately and securely.
  5. Conduct end-of-day procedures, including auditing and account reconciliation.
  6. Develop strong relationships with guests, addressing their feedback and concerns, and delivering excellent service recovery.
  7. Perform tasks as assigned to support the efficient operation of the front desk.

Benefits

  1. Comprehensive medical coverage for self and family with flexible benefits.
  2. Ongoing training and development opportunities to enhance skills and knowledge.
  3. Access to discounted rates at Ascott serviced residences.
  4. A strong advocate of staff volunteerism, promoting a culture of social responsibility.
  5. Wellness programs to support employees' physical and mental well-being.


  • Singapore NAFA SYSTEM SERVICES PTE LTD Full time

    We are seeking a highly skilled Cleaning and Guest Services Professional to join our team at NAFA SYSTEM SERVICES PTE LTD.Job DescriptionThis is a dynamic role that requires attention to detail, excellent communication skills, and the ability to work well under pressure. The ideal candidate will be responsible for ensuring the cleanliness and maintenance of...


  • Singapore AMARA SANCTUARY RESORT SENTOSA Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Resort Guest Services Professional to join our team at Amara Sanctuary Resort Sentosa. As a key member of our Front Office, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.About the RolePerform efficient room check-ins...


  • Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full time

    Job Description:We are seeking a highly skilled and dedicated Executive Guest Services Professional to join our team at ACHIEVE CAREER CONSULTANT PTE LTD.About the Role:This is a challenging opportunity for individuals who possess excellent communication skills, a warm demeanor, and a passion for delivering exceptional guest experiences.You will work closely...


  • Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full time

    Job DescriptionOverviewAchieve Career Consultant Pte Ltd is seeking an experienced and skilled Guest Service professional to join our team. This role will be based in the Orchard area, providing exceptional customer service to guests.Responsibilities:Provide top-notch guest services, ensuring a pleasant experience for all clients.Work closely with the...


  • Singapore AMARA SANCTUARY RESORT SENTOSA Full time

    About the RoleWe are seeking a highly skilled and motivated Guest Service Executive to join our team at Amara Sanctuary Resort Sentosa. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable stay with us.Job Responsibilities:Provide warm welcomes and...


  • Singapore Far East Organization Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Hospitality and Guest Services Professional.About the RoleThis is an exciting opportunity to work closely with our Residence Manager and provide exceptional service to our guests.You will be responsible for handling cashiering functions, adhering to our...


  • Singapore VILLAGE HOTEL KATONG Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Hotel Guest Services Professional at Village Hotel Katong.


  • Singapore Marina Bay Sands Full time

    Job OverviewMaintain exceptional customer experience as a skilled Hospitality Professional at Marina Bay Sands. We are committed to delivering world-class service and exceeding guest expectations.


  • Singapore CBM PTE. LTD. Full time

    We are seeking a detail-oriented Housekeeping Professional to join our team at CBM PTE. LTD. in maintaining the highest standard of cleanliness and guest service.Key Responsibilities:Maintain exceptional cleanliness and organization in rooms and public areas, ensuring a welcoming environment for guests.Conduct thorough inspections to guarantee up-to-date...


  • Singapore CONCORDE HOTEL SINGAPORE Full time

    OverviewConcorde Hotel Singapore is seeking a skilled Guest Services Executive to join our team. This role plays a vital part in ensuring our guests have an exceptional experience from check-in to check-out.Job SummaryThe Guest Services Executive will be responsible for registering and assigning rooms to incoming guests, handling guest enquiries, and...

  • Guest Service Officer

    3 months ago


    Singapore BEVERLY HOTEL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...


  • Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full time

    Role OverviewWe are seeking a highly skilled and enthusiastic Guest Services Ambassador to join our team at Shun Tak Real Estate (Singapore) Pte. Ltd.About the RoleThis dynamic role will be responsible for providing exceptional customer service, ensuring that every guest has a memorable experience at Artyzen Singapore.The ideal candidate will have excellent...


  • Singapore CONRAD SINGAPORE ORCHARD Full time

    Estimated Salary: SGD 48,000 - SGD 60,000 per annum.About Conrad Singapore OrchardWe are a luxury hotel in the heart of Singapore, known for our exceptional service and world-class amenities. Our team is passionate about delivering unforgettable experiences to our guests, and we're looking for talented individuals to join us.Job DescriptionAs a Front Desk...


  • Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    Roles & ResponsibilitiesProvide exceptional guest service and support to ensure a memorable experience at The Westin Singapore.Act as a liaison between guests and the hotel team, responding to guest requests and resolving any issues in a timely and professional manner.Operate the hotel switchboard, handling guest calls, messages, and emails with attention to...


  • Singapore PARKROYAL COLLECTION MARINA BAY, SINGAPORE Full time

    Roles & ResponsibilitiesJob Description:· Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel products, services,...


  • Singapore The Standard Hotel Full time

    Job DescriptionAs a Guest Service Executive at The Standard Hotel, you will be responsible for delivering exceptional service to our guests.Responsibilities:Process guest arrivals and departures in a timely and efficient manner.Provide personalized service to meet the unique needs of each guest.Ensure accurate and efficient handling of front office cashiers'...


  • Singapore QUAICH PTE. LTD. Full time

    Role OverviewWe are seeking an experienced and charismatic Guest Relations Executive to join our team at Quaich Pte. Ltd.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike.About the RoleThis is a unique opportunity to be part of a dynamic and...


  • Singapore CONRAD SINGAPORE ORCHARD Full time

    Role OverviewAt Conrad Singapore Orchard, we are seeking a highly skilled Front Desk Guest Service Executive to join our team. This role is a fantastic opportunity for individuals who possess excellent communication skills, attention to detail, and a passion for delivering exceptional guest experiences.Job ResponsibilitiesWe welcome guests and efficiently...


  • Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Officer to join our team at the Singapore Marriott Tang Plaza Hotel. As a key member of our Front Office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Main Responsibilities:Work closely with the Duty Managers to...


  • Singapore UOL SOMERSET INVESTMENTS PTE. LTD. Full time

    Roles & ResponsibilitiesPosition summary statement:Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to...