Resort Guest Services Professional
5 days ago
We are seeking a highly skilled and customer-focused Resort Guest Services Professional to join our team at Amara Sanctuary Resort Sentosa. As a key member of our Front Office, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.
About the Role- Perform efficient room check-ins and check-outs, verifying payment details and resolving any issues promptly.
- Provide top-notch support to guests, addressing their concerns with empathy and professionalism.
- Maintain accurate records of messages, packages, and transactions, ensuring transparency and accountability.
- Collaborate with the Concierge team to facilitate guest departures, handling folios, charges, and payments with precision.
- Support front office operations, assisting with luggage, buggy services, and other duties as assigned by the Front Office Manager.
- Demonstrate exceptional standards of professionalism, ethics, and grooming, maintaining a positive attitude towards colleagues and guests.
- Possess excellent interpersonal and communication skills, ensuring effective collaboration with team members and guests.
- Show a high level of adaptability, flexibility, and problem-solving skills, working under pressure in a fast-paced environment.
- Hold a good understanding of resort and tourism concepts, leveraging this knowledge to provide informed recommendations and services.
- Hold GCE 'O' levels or above, with the ability to work varied shifts, including weekends and public holidays.
- A competitive salary of SGD 35,000 - SGD 45,000 per annum, depending on experience.
- A comprehensive benefits package, including medical insurance, paid annual leave, and training opportunities.
- The chance to work in a dynamic and growth-oriented environment, surrounded by a talented team of hospitality professionals.
If you are a motivated and service-oriented individual who excels in providing exceptional guest experiences, please submit your application, highlighting your relevant skills and qualifications.
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Guest Service Hospitality Professional
7 days ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeAbout the RoleWe are seeking a highly skilled and motivated Guest Service Executive to join our team at Amara Sanctuary Resort Sentosa. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable stay with us.Job Responsibilities:Provide warm welcomes and...
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Resort Guest Experience Manager
7 days ago
Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full timeAt Resorts World at Sentosa PTE. LTD., we are seeking a highly skilled and experienced Resort Guest Experience Host to join our team.Job OverviewThe Resort Guest Experience Host will be responsible for delivering exceptional guest service and ensuring that all guests have a memorable experience at our resort.Key Responsibilities:Deliver excellent service and...
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Hotel Operations Manager
5 days ago
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Senior Security Professional
7 days ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeJob Title: Senior Security ProfessionalSalary Range: SGD $60,000 - $80,000 per annumAbout AMARA SANCTUARY RESORT SENTOSAWe are a premier resort destination in Sentosa, committed to providing exceptional experiences for our guests. Our team is passionate about delivering world-class service and ensuring the safety and security of our guests.Job Description:As...
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Singapore SENTOSA BEACH RESORT PTE LTD Full timeAt Sentosa Beach Resort Pte Ltd, we are seeking a highly skilled Front Desk Receptionist to join our team. As a key member of our front office staff, you will play a vital role in providing exceptional guest services and ensuring a memorable stay for all our guests.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment,...
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Hospitality Service Manager
3 days ago
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Resort Children's Program Coordinator
4 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Resort Children's Program Coordinator to join our team at SENTOSA BEACH RESORT PTE LTD.About the RoleThe Resort Children's Program Coordinator will be responsible for providing a safe, fun, and educational experience for children within the indoor and outdoor Kids Club area.This role requires...
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Resort Security Operations Manager
12 hours ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeJob DescriptionWe are seeking a highly skilled Senior Security Officer to join our team at Amara Sanctuary Resort Sentosa.About the RoleThis is a key position that requires a strong security professional with excellent leadership skills, able to oversee and manage all aspects of security operations within the resort premises.ResponsibilitiesTo conduct...
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Guest Service Executive
7 days ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeRoles & ResponsibilitiesJOB RESPONSIBILITIES: Perform check in and check out rooms for guests. Verify payment for stay including incidental costs by obtaining credit information. Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. Maintain accurate logs of messages, mail, packages, parcels or other items for guest...
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Singapore THE SINGAPORE RESORT & SPA Full timeJob OverviewWe are seeking an experienced Director of Accommodation and Guest Experience to join our team at The Singapore Resort & Spa. This role will be responsible for the overall performance of the Rooms Division, ensuring exceptional guest experiences and high-quality services.About the RoleThis is a senior leadership position that requires a minimum of...
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Resort Cashier Professional
7 days ago
Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full timeWe are seeking a skilled Resort Cashier Professional to join our team at Resorts World at Sentosa PTE. LTD.Job DescriptionThe successful candidate will be responsible for performing cashiering duties at the cashier cage and Chip Bank, as well as providing professional customer service at a very high level. Key responsibilities include:Handling cash...
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Hospitality Service Professional
7 days ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeJob OpportunityWe are seeking a skilled and dedicated individual to fill the role of Hospitality Service Professional at the Amara Sanctuary Resort Sentosa. This position involves providing exceptional guest service, ensuring cleanliness and hygiene standards, and coordinating with kitchen staff to deliver smooth operations.About the RoleIn this role, you...
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Resort Operations Coordinator
7 days ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeJob OverviewWe are seeking a highly motivated Resort Operations Assistant to join our team at ST ENGINEERING E-SERVICES PTE. LTD.Estimated Salary: SGD 25,000 - SGD 35,000 per annumKey Responsibilities:Front Desk Management: Manage front desk duties during check-ins and handling of telephone enquiries, ensuring seamless guest experiences. Escalations: Perform...
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Hotel Operations Manager for Sentosa Beach Resort
12 hours ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeJob SummaryWe are seeking an experienced Hotel Operations Manager to oversee the smooth daily running of our Housekeeping operation at SENTOSA BEACH RESORT PTE LTD in Singapore.About the RoleThis role involves ensuring service quality is maintained, supervising team performance, and maintaining hotel corridors. The ideal candidate will have strong...
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Customer Experience Manager
5 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Manager to join our team at Sentosa Beach Resort PTE LTD. The successful candidate will be responsible for ensuring smooth and efficient operations, leading service associates, and enhancing guest relations and loyalty scores.
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Resort Security Manager Position
5 days ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeJob OverviewThe AMARA SANCTUARY RESORT SENTOSA is seeking a highly skilled and experienced Senior Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our guests and staff.About the RoleWe are looking for an individual with at least 3 years of working experience in the...
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Resort Operations Manager
5 days ago
Singapore W SINGAPORE SENTOSA COVE HOTEL Full timeThe W Singapore Sentosa Cove Hotel is seeking a Resort Operations Manager - Lead Guest Services to join our team. As the face of our hotel, this individual will be responsible for overseeing all property operations and ensuring exceptional customer service standards are met.As a key member of our management team, the successful candidate will be responsible...
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Front Office Service Representative
2 days ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeWe are seeking a skilled Front Office Service Representative to join our team at AMARA SANCTUARY RESORT SENTOSA.The estimated salary for this role is SGD 28,000 - SGD 38,000 per annum, depending on experience.Job Description:We are looking for a detail-oriented individual who can effectively handle front office duties, ensuring a seamless guest experience...
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Luxury Spa Professional
7 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeSentosa Beach Resort Pte Ltd About Us:We are a 5-star resort located on the beautiful Sentosa Island in Singapore, offering luxurious accommodations and world-class amenities. Job Title: Luxury Spa Professional Job Description:We are seeking an experienced and skilled Luxury Spa Professional to join our team at Shangri-La Rasa Sentosa, Singapore. As a Luxury...
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Singapore SENTOSA BEACH RESORT PTE LTD Full timeJob Summary:We are seeking a skilled Hotel Operations Manager to oversee the smooth running of our hotel's housekeeping department. The successful candidate will be responsible for supervising the team, ensuring high standards of cleanliness and quality, and maintaining excellent relationships with guests.About Us:Sentosa Beach Resort Pte Ltd is a leading...