Hotel Operations Manager

4 days ago


Singapore THE SINGAPORE RESORT & SPA Full time

Overview

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The Singapore Resort & Spa seeks an exceptional Hotel Operations Manager to lead the smooth and efficient running of our luxury resort. As a key member of our senior management team, you will be responsible for ensuring maximum guest satisfaction and the safety and security of our property.

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About the Role

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This is an excellent opportunity for a highly motivated and experienced professional to join our team and contribute to the success of our resort. As Hotel Operations Manager, you will be responsible for managing the hotel's trading, supervising front office staff, and ensuring that all operations are running smoothly and efficiently.

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Key Responsibilities

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  • Manage the hotel's trading, including room allocations, guest check-ins, and check-outs.">
  • Supervise front office staff, including front desk agents, bellhops, and other support staff.">
  • Ensure that all operations are running smoothly and efficiently, including housekeeping, food and beverage, and maintenance.">
  • Maintain accurate records of guest interactions, incidents, and issues.">
  • Collaborate with other departments, including sales and marketing, to ensure seamless service delivery.">
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Requirements

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To be successful in this role, you will need:

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  • Diploma in Tourism or Hospitality Management.">
  • A minimum of 2-4 years' experience in a similar role, preferably in a luxury resort setting.">
  • Excellent communication and interpersonal skills.">
  • Ability to work effectively under pressure and prioritize tasks efficiently.">
  • Proficient in Microsoft Office applications.">
  • Knowledge of Opera system is advantageous.">
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Salary and Benefits

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We offer a competitive salary range of SGD $60,000 - SGD $80,000 per annum, depending on experience, plus benefits including medical insurance, annual leave, and opportunities for professional development.

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About Us

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The Singapore Resort & Spa is a luxury resort located in the heart of Singapore, offering world-class amenities and services to our discerning guests. We are committed to delivering exceptional experiences and exceeding our guests' expectations.



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