Guest Service Officer

Roles & ResponsibilitiesJob Description: Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department Meet and greet all guests on arrival. Welcome guests upon arrival and check-in according to established standard operating procedures. Provide information pertaining to the guest’s stay. Provide...

Roles & ResponsibilitiesHe/She is responsible to perform all functions related to the Front Office Operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times. He/She must also welcome and assist guests on the first level lobby in providing a personalized service with a warm and...

We are seeking a Guest Service Officer to provide a smooth and timely check in/out for all residents. The successful candidate will ensure accuracy and collection of outstanding bills from all residents.The ideal candidate will follow up on resident's requests, maintain strict security procedures when issuing of room keys and resident confidentiality, and...

Roles & ResponsibilitiesJob DescriptionGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you...

Roles & ResponsibilitiesDuties and Responsibilities· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.· Attend to guests’ check-outs including resolving any late and disputed charges.· Process all payment types such as room charges, cash, checks, debit, or credit.· Assist guests with...

Job OverviewWe are seeking a skilled Guest Service Officer to join our team at TEHC LEISURE PTE. LTD. in Arena Country Club Upper Jurong, Singapore. As the first point of contact for our guests, you will be responsible for ensuring an outstanding experience from arrival to departure.Key Responsibilities:Greet and welcome guests, handle check-in and equipment...

Roles & ResponsibilitiesResponsibilities: Perform check-in and check-out for hotel guest. Attend to guest’s needs and enquires. Handle cashiering duties. Handle guest reservation using Opera system. To provide an excellent level of service to all guest and ensure overall guest satisfaction. Handle other adhoc duties assigned.Requirements: Minimum...

Roles & ResponsibilitiesVoted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: Work across reception, concierge, and executive lounge Welcome guests warmly and...

Roles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department. Possess minimum G.C.E. "O" levels. Candidates with...

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Greet and welcome guestsAssist guest with their luggageTo ensure job assigned through HOTSOS is followed up timelyRooming the guestsAssist the guest in case of a room...

Roles & Responsibilities Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in. Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing. ...

Roles & ResponsibilitiesJob Responsibilities1. Attends daily briefing2. Performs the check-in and check-out process in a friendly and efficient manner3. Performs cashiering duties4. Prints back up reports on every shift5. Responsible for the issuance of guest room keys6. Performs blocking of rooms7. Coordinates with Housekeeping team on room status8....

Roles & ResponsibilitiesJob Description Provide a warm welcome to guests with appropriate introduction. Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction. Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other...

Roles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department. Possess minimum G.C.E. "O" levels. Candidates with...

Key ResponsibilitiesCollaborate closely with the Residence Manager to ensure seamless guest experiences.Deliver exceptional customer service, responding promptly and tactfully to guest inquiries, complaints, and requests.Efficiently handle cashiering duties, adhering to the residence's Standard Policies & Procedures.Maintain outstanding guest relations,...

Roles & ResponsibilitiesThis role is responsible for smooth hospital operations, display consistent excellent service level to patients at all times.Job Responsibilities Greeting and Assistance: Welcome patients, visitors, and doctors at various entrances and counters. Enquire about their purpose of visit and offer directions or assistance. Complaint...

Summary of Job Responsibilities Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. Job Responsibilities 1. Accomplish Day to Day Operations Prepare workstation at the start of shift and ensure all equipment and required work materials are in...

Roles & ResponsibilitiesMain Duties and ResponsibilitiesOur Guest Relations Officers play a pivotal role in upholding Banyan Tree’s unparalleled standards of service and excellence. As our brand ambassadors, they will deliver our signature service to our guests, ensuring their stay is memorable, comfortable and exquisite.Key Responsibilities Guest Service...

Roles & ResponsibilitiesJob Description: Work closely with the Residence Manager Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures Maintain good guest relations with in-house guests at all times ...

Roles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...