Executive Guest Services Professional

1 week ago


Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full time
Job Description:

We are seeking a highly skilled and dedicated Executive Guest Services Professional to join our team at ACHIEVE CAREER CONSULTANT PTE LTD.

About the Role:

  • This is a challenging opportunity for individuals who possess excellent communication skills, a warm demeanor, and a passion for delivering exceptional guest experiences.
  • You will work closely with our Residence Manager to provide top-notch services to guests, responding efficiently and tactfully to their complaints, requests, and enquiries.

Duties and Responsibilities:

  1. Provide courteous and efficient service to all guests, ensuring that every interaction is memorable and positive.
  2. Work collaboratively with our front office team to maintain a high level of customer satisfaction.
  3. Handle cashiering functions, adhering to our residence's Standard Policies & Procedures.
  4. Maintain good relations with in-house guests at all times, building trust and loyalty through consistent and personalized service.
  5. Contribute to a seamless and enjoyable experience for our guests, addressing any concerns or issues promptly and professionally.
  6. Participate in ad-hoc duties as assigned by our management team.

Requirements:

  • At least 1 year of experience in front office operations, preferably in a hospitality setting.
  • Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Familiarity with hotel operations and software systems, including property management systems (PMS).
  • A strong sense of professionalism, integrity, and a commitment to delivering exceptional results.

What We Offer:

  • A competitive salary range of SGD $3,000 - $4,500 per month, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a team of experienced professionals.
  • The chance to make a real difference in the lives of our guests, contributing to their success and happiness.

How to Apply:

Interested candidates should submit their updated resumes via WhatsApp to 85717131.



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