Executive Guest Services Professional
1 week ago
We are seeking a highly skilled and dedicated Executive Guest Services Professional to join our team at ACHIEVE CAREER CONSULTANT PTE LTD.
About the Role:
- This is a challenging opportunity for individuals who possess excellent communication skills, a warm demeanor, and a passion for delivering exceptional guest experiences.
- You will work closely with our Residence Manager to provide top-notch services to guests, responding efficiently and tactfully to their complaints, requests, and enquiries.
Duties and Responsibilities:
- Provide courteous and efficient service to all guests, ensuring that every interaction is memorable and positive.
- Work collaboratively with our front office team to maintain a high level of customer satisfaction.
- Handle cashiering functions, adhering to our residence's Standard Policies & Procedures.
- Maintain good relations with in-house guests at all times, building trust and loyalty through consistent and personalized service.
- Contribute to a seamless and enjoyable experience for our guests, addressing any concerns or issues promptly and professionally.
- Participate in ad-hoc duties as assigned by our management team.
Requirements:
- At least 1 year of experience in front office operations, preferably in a hospitality setting.
- Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Familiarity with hotel operations and software systems, including property management systems (PMS).
- A strong sense of professionalism, integrity, and a commitment to delivering exceptional results.
What We Offer:
- A competitive salary range of SGD $3,000 - $4,500 per month, depending on experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment, with a team of experienced professionals.
- The chance to make a real difference in the lives of our guests, contributing to their success and happiness.
How to Apply:
Interested candidates should submit their updated resumes via WhatsApp to 85717131.
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