Executive of Guest Services

5 days ago


Singapore QUAICH PTE. LTD. Full time
Role Overview

We are seeking an experienced and charismatic Guest Relations Executive to join our team at Quaich Pte. Ltd.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike.

About the Role

This is a unique opportunity to be part of a dynamic and growing organization that values exceptional customer service and hospitality.

As a Guest Relations Executive, you will be responsible for managing reservations, responding to guest enquiries, and ensuring that every guest has a memorable experience with us.

Key Responsibilities
  • Manage reservations and confirm restaurant bookings
  • Respond to guest enquiries and requests in a timely and professional manner
  • Communicate guest information to the team to personalize their experience
  • Request feedback from guests and communicate it to the manager
  • Ensure every guest is warmly welcomed and given a fond farewell
  • Assist in building and maintaining a strong guest profile database
Requirements

To be successful in this role, you will need:

  • At least 1 year of working experience in a related field
  • Excellent guest relations and service skills
  • Able to handle guests' requests, concerns, and feedback
  • Resourceful in managing ad-hoc requests and resolving challenges
  • Outgoing and friendly
  • Attention to detail
  • Able to commit on weekends and Public Holidays
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of SGD 45,000 - 55,000 per annum
  • A comprehensive benefits package including medical, dental, and vision insurance
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment


  • Singapore Paradox Clarke Quay Pte. Ltd. Full time

    The main responsibilities and tasks of this position are as listed below, but not limited to these: In charge of the Front Desk operation for the entire shift and ensure all tasks on the same shift are completed on time and follow the quality standard. To check and ensure the Front Desk is fully equipped with all stationery and report any equipment...


  • Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    Roles & ResponsibilitiesSummaryGuest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises...


  • Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesParadox Clarke Quay Pte. Ltd. / Paradox Singapore Merchant Court partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.The main responsibilities and tasks of this position are as listed below, but not...


  • Singapore PARKROYAL COLLECTION MARINA BAY, SINGAPORE Full time

    Roles & ResponsibilitiesJob Description:· Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel products, services,...


  • Singapore ROYAL PLAZA Full time

    Roles & ResponsibilitiesVoted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: Work across reception, concierge, and executive lounge Welcome guests warmly and...


  • Singapore QT Singapore Full time

    Are you currently working in a service-based environment and looking to take your skills to one of the most exciting new brands to hit Singapore? Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction? Do you dream of an ever-changing, fast-paced team environment where you get coaching and...


  • Singapore ALPHA HR PTE. LTD. Full time $2,800 - $3,000

    We're on the lookout for enthusiastic individuals to join our team as Guest Service Executive! This is a fantastic opportunity for those who have a passion for the F&B industry and want to be part of a vibrant team.A door host or hostess is responsible for greeting guests at the door of a restaurant or other establishment:ResponsibilitiesWelcoming Guests:...


  • Singapore SKILLSFORCE MANAGEMENT CONSULTANCY PTE LTD Full time

    My client, a private clubhouse focusing on Fine Art Exhibits, private dining, and lifestyle concierge service for C-suite level private members, is seeking a Concierge/Guest Services Executive to join them. The incumbent must be confident in dealing and communicating with members. Role: Meet and greet VIP guests and offer assistance throughout their stay....


  • Singapore 30 BENCOOLEN PTE. LTD. Full time

    Roles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights: 5-day work week Career Progression Opportunities Dynamic teamJob Description: Reporting to...


  • Singapore PHOENIX OPCO PTE. LTD. Full time

    Roles & ResponsibilitiesAre you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?Do you dream of an ever changing, fast paced team environment where...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    TREETOPS EXECUTIVE RESIDENCESWe are seeking a skilled and friendly Housekeeping Team Member to join our team at Treetops Executive Residences. As a key member of our housekeeping team, you will play a vital role in ensuring the highest level of service for our guests.Job Description:This is an exciting opportunity to work in a fast-paced environment where no...


  • Singapore VILLAGE HOTEL KATONG Full time

    Job Title: Hospitality Guest Service ExecutiveCompany Overview: Village Hotel Katong is a leading hospitality brand, committed to providing exceptional service and unforgettable experiences for our guests.Salary: SGD 3,500 - SGD 4,200 per month, depending on experience.About the Role:The Senior / Guest Service Executive will be responsible for ensuring that...


  • Singapore CONRAD SINGAPORE ORCHARD Full time

    Roles & ResponsibilitiesWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Singapore VILLAGE HOTEL BUGIS Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Service Executive to join our team at Village Hotel Bugis. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.


  • Singapore Amara Singapore Full time

    JOB RESPONSIBILITIES : Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Responsible for checking in guests such as registering and assigning rooms to guests. Issues access card and escorts guest to their room. Manages guests’ accounts and information availability in the...


  • Singapore HOTEL GRAND PACIFIC Full time

    Roles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...

  • Guest Service Officer

    3 weeks ago


    Singapore MCI Career Services Pte Ltd Full time

    We are seeking a Guest Service Officer to provide a smooth and timely check in/out for all residents. The successful candidate will ensure accuracy and collection of outstanding bills from all residents.The ideal candidate will follow up on resident's requests, maintain strict security procedures when issuing of room keys and resident confidentiality, and...


  • Singapore CapitaLand Group Full time

    You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Acting Assistant Front Office Manager. Responsibilities You will: Assist guests with check-in and check-out procedures Ensure...


  • Singapore CapitaLand Group Full time

    You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager. Responsibilities You will: Assist guests with check-in and check-out procedures Ensure all guests are...


  • Singapore MCI Career Services Pte Ltd Full time

    Job Summary:As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. You will register and room all arrivals in accordance with hotel standards, assist with guests' luggage, and perform personalized check-in, check-out, and room change procedures efficiently and promptly.Key Responsibilities:Register and...