Senior Guest Service Executive

Responsibilities: Registering of arrival guest and handling of departing guest’s folio in accordance to hotel act requirements. Supervise all minibar records, financial postings, inventory, and late charges. Provide and perform foreign currency exchange accordingly to MAS requirements. Upsell or sell rooms with the correct method designed in order to...

Key ResponsibilitiesAs a Guest Service Executive, you will be responsible for providing exceptional customer service and ensuring that all guests have a memorable and enjoyable stay at our hotel.Handle all telephone calls promptly and efficiently.Be familiar with all room types and rates, and up-sell whenever possible.Take ownership of problems and handle...

Roles & ResponsibilitiesWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

Roles & ResponsibilitiesParadox Clarke Quay Pte. Ltd. / Paradox Singapore Merchant Court partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.The main responsibilities and tasks of this position are as listed below, but not...

Roles & ResponsibilitiesVoted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: Work across reception, concierge, and executive lounge Welcome guests warmly and...

Are you currently working in a service-based environment and looking to take your skills to one of the most exciting new brands to hit Singapore? Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction? Do you dream of an ever-changing, fast-paced team environment where you get coaching and...

My client, a private clubhouse focusing on Fine Art Exhibits, private dining, and lifestyle concierge service for C-suite level private members, is seeking a Concierge/Guest Services Executive to join them. The incumbent must be confident in dealing and communicating with members. Role: Meet and greet VIP guests and offer assistance throughout their stay....

Roles & ResponsibilitiesJD – lyf Guard (Guest Service Executive)You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a...

Roles & ResponsibilitiesDuties Assists guests with check in and check out, attend to guests’ enquiries, feedback and complaints, ensure guests satisfaction by providing high quality services, and supervise and assist juniors in work operations. Ensures that guests' stay at the hotel are memorable Assists Duty Managers to resolve issue while they’re...

Roles & ResponsibilitiesResponsibilities: Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries. Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled...

Job Responsibilities: Work closely with the Assistant Manager and provide courteous services to guests, responding efficiently and tactfully to guests’ complaints, requests, and enquiries. Provide courteous and efficient service, complying with guests’ requests whenever possible. Ensure that all telephone calls are handled promptly within three rings....

Roles & ResponsibilitiesResponsibilities: Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed...

Roles & ResponsibilitiesResponsibilites: Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability...

Roles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...

Roles & ResponsibilitiesResponsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...

Roles & ResponsibilitiesJob Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed...

Roles & ResponsibilitiesResponsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...

Roles & ResponsibilitiesSummaryThis position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.Responsibilities· Handling of Reception / Front Desk duties including but not limited to...

Roles & ResponsibilitiesCustomer / Guest Service Associate- Junior- Senior- Executive- Senior Executive• Working locations: Island WideSentosa (Urgent)- Village Hotel Sentosa- Oasia Resort Sentosa- The Barracks Hotel Sentosa- The Outpost Hotel SentosaOrchard (Central)- Orchard Rendezvous Hotel- Quincy Hotel- Oasia Hotel NovenaDowntown- Oasia Hotel...

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager. Responsibilities You will: Assist guests with check-in and check-out procedures Ensure all guests are...