Merchant Support Specialist
1 week ago
We are looking for a dedicated Customer Care Executive to join our team at CUBE PAYMENT SERVICES PTE. LTD. As a key member of our customer care team, you will be responsible for providing exceptional service to merchants by attending to their enquiries in a timely and professional manner.
Responsibilities:- To ensure that merchant enquiries are addressed promptly and efficiently.
- To perform technical support tasks to resolve merchants' issues.
- To maintain accurate records of customer interactions and updates.
- To collaborate with other teams to resolve complex customer issues.
- To identify and escalate potential risks or issues to management.
- To participate in training and development programs to enhance your skills and knowledge.
- Minimum 2 years of customer service experience.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Strong attention to detail and analytical skills.
- Proficient in computer software and applications.
- Fluent in English language.
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Merchant and Hawker Onboarding Specialist
7 days ago
Singapore This is an IT support group Full timeAbout the RoleAs a Merchant and Hawker Onboarding Specialist with our IT support group, you will play a crucial role in supporting the Community Development Councils (CDCs) to onboard heartland merchants and hawkers onto the CDC Vouchers Scheme. Your primary responsibility will be to work closely with merchants and hawkers, handling their queries and...
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Institutional Merchant Support Specialist
7 days ago
Singapore PayerMax Full timeJob Description:PayerMax is seeking a highly skilled Institutional Merchant Support Specialist to join our team. As a key member of our global support team, you will be responsible for providing technical support to institutional merchants across the globe.Key Responsibilities:Provide technical support to institutional merchants via various communication...
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Merchant Success Executive
20 hours ago
Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time**Key Responsibilities**: - Merchant Success: _ - Build trusted relationships with our Business Development Executives. - Actively monitor the implementation of our solution in our merchants’ business. - Contribute ideas and insights to improve merchant engagement and growth. - Be the voice of our merchants by providing valuable feedback received on our...
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Merchants and Hawkers Support Liaison
7 days ago
Singapore This is an IT support group Full timeThis position requires a highly motivated individual who can effectively communicate with merchants and hawkers, providing them with the necessary information and assistance to succeed in the CDC Vouchers Scheme.Key responsibilities include supporting CDCs and CCs in engaging and outreach to heartland merchants and hawkers, guiding and encouraging them to...
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Merchant Acquisition Specialist
2 days ago
Singapore VEEP PTE. LTD. Full timeJob DescriptionWe are looking for a Merchant Acquisition Specialist to play a key role in identifying, onboarding, and managing partnerships with merchants that provide value-added services.The ideal candidate will negotiate and structure partnership agreements to ensure win-win collaborations.This position involves developing and maintaining strong...
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Merchant Acquisition Specialist
7 days ago
Singapore Manpower Singapore Full time**Job Summary**We are seeking an experienced Merchant Acquisition Specialist to join our dynamic field sales team at Manpower Singapore. As a key member of the Amex Merchant Acquisition Team, you will be responsible for accelerating the Amex merchant footprint through the acquisition of merchants in the F&B and Retail segments.Your primary focus will be on...
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Merchant Onboarding Specialist
20 hours ago
Singapore Adyen Full time**This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...
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Merchant Onboarding Specialist
2 days ago
Singapore Qashier Pte Ltd Full timeWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing **Merchant Onboarding Specialist** to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and...
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Merchant Support Executive
2 weeks ago
Singapore CC FINANCIAL SERVICES PTE. LTD. Full timeJob scope: - Drive merchant acquisition, development, and retention by creating focused efforts to communicate compelling offerings for the merchants - Assist to develop, execute and optimize communications strategy to raise product awareness and acceptance - Build and cultivate relationships with key accounts and retail merchants as well as Partner...
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Merchant Support Engineer
7 days ago
Singapore Adyen Full timeKey Responsibilities">Provide technical assistance to merchants via phone, email, and web-based tools.Support merchant technical personnel in troubleshooting complex issues and creating best-in-class merchant experiences.Collaborate with globally distributed, multicultural teams to solve problems under pressure and adapt to new processes.Gather feedback from...
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IT Support Specialist
2 weeks ago
Singapore This is an IT support group Full timeJob Overview:CDC Ambassadors play a crucial role in supporting the Community Development Councils (CDCs) to onboard heartland merchants and hawkers onto the CDC Vouchers Scheme. This national initiative aims to equip merchants and hawkers with the necessary knowledge and skillsets during the onboarding process.Main Responsibilities:Support CDCs and Community...
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Head of Merchant Solutions
3 days ago
Singapore NEURONCREDIT PTE. LTD. Full time**Job Description**: - Develop and execute the merchant solution strategy for APAC. - Management of merchant projects with key internal stakeholders. - Development of new solutions and implement initiative targeting new segments. - Expand the networks and resources of merchant solutions to potential and existing partners. - Ensure deep relationships with...
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Merchant Sales
2 weeks ago
Singapore Liquid Group Full time**About the job** Liquid Group is a Major Payment Institution licensed in Singapore, specialising in cross border payment services for consumers and corporates based across Asia. It operates XNAP Network, an open API based QR payment acceptance network that enables the cross-border acceptance of bank and non-bank QR payment apps across multiple markets in...
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Merchant Onboarding Specialist
3 days ago
Singapore IBAY SYSTEMS PTE. LTD. Full timeThe product is QR table ordering solution with AI analytics.This vertical solution allows restaurants to increase sales automatically & optimize their operations & automate menu engineering, upsell, cross-sell, analytics. **Responsibilities**: Responsible for new merchants sign up and enhance relationships with existing merchants. Responsible for...
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Merchant Engagement Specialist
7 days ago
Singapore Grab Full timeRole OverviewThe Grab Merchant Centre is dedicated to driving business growth for our merchants. As a key member of the team, you will be responsible for developing and executing strategies to increase merchant engagement.Your primary goal will be to deliver exceptional customer service, educate merchants on Grab's offerings, and drive adoption of our...
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Merchants Partnerships Specialist
20 hours ago
Singapore EMPOWER PARTNERS SEARCH PTE. LTD. Full timeSector: Payments **Location**:Singapore Our client, a leading regional fintech payments firm, is seeking an experienced and qualified Merchants Partnerships professional for their team. This position offers an opportunity to contribute to a well-regarded organization within the Payments industry, playing a crucial role in driving business growth and...
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Technical Support Executive
2 weeks ago
Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full timeProvide technical/operational support to the Business Development team - Deploy/deliver payment terminal to merchants across Singapore - Installation and training new merchants on the usage of our payment terminal - Handle merchants’ enquiries effectively - Other ad hoc duties when assigned **Job Requirements**: - Experience in technical/operational...
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Merchant Acquisition
7 days ago
Singapore Manpower Singapore Full timeMerchant Acquisition (Sales/ B2B) | Contract | Up to $3K Be among the first 25 applicants. This range is provided by Manpower Singapore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Role Description AMEX offers comprehensive payment options to offline and online merchants in Singapore and globally....
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Singapore WOGI PTE. LTD. Full timeCompany OverviewWelcome to WOGI PTE. LTD., a dynamic and innovative company that is shaping the future of partnerships.Job DescriptionWe are seeking an exceptional Merchant Partnership Development Specialist to join our team, responsible for driving account acquisition and growth across merchant units. Key responsibilities include:Acquiring, developing, and...
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Technical Support Executive
2 weeks ago
Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full timeProvide technical/operational support to the Business Development team - Deploy/deliver payment terminal to merchants across Singapore - Installation and training new merchants on the usage of our payment terminal - Handle merchants’ enquiries effectively - Other ad hoc duties when assigned **Job Requirements**: - Experience in technical/operational...