Merchant Support Specialist

1 week ago


Singapore CUBE PAYMENT SERVICES PTE. LTD. Full time
About the Role:

We are looking for a dedicated Customer Care Executive to join our team at CUBE PAYMENT SERVICES PTE. LTD. As a key member of our customer care team, you will be responsible for providing exceptional service to merchants by attending to their enquiries in a timely and professional manner.

Responsibilities:
  1. To ensure that merchant enquiries are addressed promptly and efficiently.
  2. To perform technical support tasks to resolve merchants' issues.
  3. To maintain accurate records of customer interactions and updates.
  4. To collaborate with other teams to resolve complex customer issues.
  5. To identify and escalate potential risks or issues to management.
  6. To participate in training and development programs to enhance your skills and knowledge.
Requirements:
  • Minimum 2 years of customer service experience.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Strong attention to detail and analytical skills.
  • Proficient in computer software and applications.
  • Fluent in English language.


  • Singapore This is an IT support group Full time

    About the RoleAs a Merchant and Hawker Onboarding Specialist with our IT support group, you will play a crucial role in supporting the Community Development Councils (CDCs) to onboard heartland merchants and hawkers onto the CDC Vouchers Scheme. Your primary responsibility will be to work closely with merchants and hawkers, handling their queries and...


  • Singapore PayerMax Full time

    Job Description:PayerMax is seeking a highly skilled Institutional Merchant Support Specialist to join our team. As a key member of our global support team, you will be responsible for providing technical support to institutional merchants across the globe.Key Responsibilities:Provide technical support to institutional merchants via various communication...


  • Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    **Key Responsibilities**: - Merchant Success: _ - Build trusted relationships with our Business Development Executives. - Actively monitor the implementation of our solution in our merchants’ business. - Contribute ideas and insights to improve merchant engagement and growth. - Be the voice of our merchants by providing valuable feedback received on our...


  • Singapore This is an IT support group Full time

    This position requires a highly motivated individual who can effectively communicate with merchants and hawkers, providing them with the necessary information and assistance to succeed in the CDC Vouchers Scheme.Key responsibilities include supporting CDCs and CCs in engaging and outreach to heartland merchants and hawkers, guiding and encouraging them to...


  • Singapore VEEP PTE. LTD. Full time

    Job DescriptionWe are looking for a Merchant Acquisition Specialist to play a key role in identifying, onboarding, and managing partnerships with merchants that provide value-added services.The ideal candidate will negotiate and structure partnership agreements to ensure win-win collaborations.This position involves developing and maintaining strong...


  • Singapore Manpower Singapore Full time

    **Job Summary**We are seeking an experienced Merchant Acquisition Specialist to join our dynamic field sales team at Manpower Singapore. As a key member of the Amex Merchant Acquisition Team, you will be responsible for accelerating the Amex merchant footprint through the acquisition of merchants in the F&B and Retail segments.Your primary focus will be on...


  • Singapore Adyen Full time

    **This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...


  • Singapore Qashier Pte Ltd Full time

    Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing **Merchant Onboarding Specialist** to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and...


  • Singapore CC FINANCIAL SERVICES PTE. LTD. Full time

    Job scope: - Drive merchant acquisition, development, and retention by creating focused efforts to communicate compelling offerings for the merchants - Assist to develop, execute and optimize communications strategy to raise product awareness and acceptance - Build and cultivate relationships with key accounts and retail merchants as well as Partner...


  • Singapore Adyen Full time

    Key Responsibilities">Provide technical assistance to merchants via phone, email, and web-based tools.Support merchant technical personnel in troubleshooting complex issues and creating best-in-class merchant experiences.Collaborate with globally distributed, multicultural teams to solve problems under pressure and adapt to new processes.Gather feedback from...

  • IT Support Specialist

    2 weeks ago


    Singapore This is an IT support group Full time

    Job Overview:CDC Ambassadors play a crucial role in supporting the Community Development Councils (CDCs) to onboard heartland merchants and hawkers onto the CDC Vouchers Scheme. This national initiative aims to equip merchants and hawkers with the necessary knowledge and skillsets during the onboarding process.Main Responsibilities:Support CDCs and Community...


  • Singapore NEURONCREDIT PTE. LTD. Full time

    **Job Description**: - Develop and execute the merchant solution strategy for APAC. - Management of merchant projects with key internal stakeholders. - Development of new solutions and implement initiative targeting new segments. - Expand the networks and resources of merchant solutions to potential and existing partners. - Ensure deep relationships with...

  • Merchant Sales

    2 weeks ago


    Singapore Liquid Group Full time

    **About the job** Liquid Group is a Major Payment Institution licensed in Singapore, specialising in cross border payment services for consumers and corporates based across Asia. It operates XNAP Network, an open API based QR payment acceptance network that enables the cross-border acceptance of bank and non-bank QR payment apps across multiple markets in...


  • Singapore IBAY SYSTEMS PTE. LTD. Full time

    The product is QR table ordering solution with AI analytics.This vertical solution allows restaurants to increase sales automatically & optimize their operations & automate menu engineering, upsell, cross-sell, analytics. **Responsibilities**: Responsible for new merchants sign up and enhance relationships with existing merchants. Responsible for...


  • Singapore Grab Full time

    Role OverviewThe Grab Merchant Centre is dedicated to driving business growth for our merchants. As a key member of the team, you will be responsible for developing and executing strategies to increase merchant engagement.Your primary goal will be to deliver exceptional customer service, educate merchants on Grab's offerings, and drive adoption of our...


  • Singapore EMPOWER PARTNERS SEARCH PTE. LTD. Full time

    Sector: Payments **Location**:Singapore Our client, a leading regional fintech payments firm, is seeking an experienced and qualified Merchants Partnerships professional for their team. This position offers an opportunity to contribute to a well-regarded organization within the Payments industry, playing a crucial role in driving business growth and...


  • Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    Provide technical/operational support to the Business Development team - Deploy/deliver payment terminal to merchants across Singapore - Installation and training new merchants on the usage of our payment terminal - Handle merchants’ enquiries effectively - Other ad hoc duties when assigned **Job Requirements**: - Experience in technical/operational...


  • Singapore Manpower Singapore Full time

    Merchant Acquisition (Sales/ B2B) | Contract | Up to $3K Be among the first 25 applicants. This range is provided by Manpower Singapore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Role Description AMEX offers comprehensive payment options to offline and online merchants in Singapore and globally....


  • Singapore WOGI PTE. LTD. Full time

    Company OverviewWelcome to WOGI PTE. LTD., a dynamic and innovative company that is shaping the future of partnerships.Job DescriptionWe are seeking an exceptional Merchant Partnership Development Specialist to join our team, responsible for driving account acquisition and growth across merchant units. Key responsibilities include:Acquiring, developing, and...


  • Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    Provide technical/operational support to the Business Development team - Deploy/deliver payment terminal to merchants across Singapore - Installation and training new merchants on the usage of our payment terminal - Handle merchants’ enquiries effectively - Other ad hoc duties when assigned **Job Requirements**: - Experience in technical/operational...