Merchant Success Executive
2 weeks ago
**Key Responsibilities**:
- Merchant Success: _
- Build trusted relationships with our Business Development Executives.
- Actively monitor the implementation of our solution in our merchants’ business.
- Contribute ideas and insights to improve merchant engagement and growth.
- Be the voice of our merchants by providing valuable feedback received on our products and services.
- Take ownership and pride in driving merchant success at scale, by identifying common trends and needs of our merchants.
- Data Analysis: _
- Collect and analyse operational data to identify trends and areas for improvement.
- Prepare reports and presentations summarizing key performance indicators.
- Assist in making data-driven recommendations for process enhancements.
- Process Optimization: _
- Participate in the development and implementation of streamlined processes.
- Identify and propose solutions to operational challenges.
Contribute to continuous improvement initiatives.
- Cross-functional Collaboration: _
- Collaborate with various departments to ensure smooth communication and coordination.
- Support project teams in the implementation of new processes or initiatives.
- Foster a positive and collaborative working environment.
- Documentation: _
- Maintain accurate records of operational activities.
- Document and update standard operating procedures (SOPs).
- Ensure compliance with company policies and procedures.
**Qualifications**:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proactive attitude and eagerness to learn.
- Ability to work collaboratively in a team environment.
- Proficiency in Microsoft Office Suite.
-
Merchant Success Executive
20 hours ago
Singapore Qashier Full timeWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing **Merchant Success Executive** to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and...
-
Merchant Acquisition Executive
2 days ago
Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time**RESPONSIBILITIES**: - Responsible for merchant acquisition by proactive visits - Leading the merchant acquisition efforts including prospecting, negotiation and development of necessary marketing tools - Work closely with the merchant to ensure a successful and amazing onboarding experience - Point of contact and liaison for merchants, manage and respond...
-
Merchant Success Executive
1 week ago
Singapore Jumpstart Commerce Full timeThe Merchant Success role challenges and supports you, so that you can help empower entrepreneurs through live chats, phone calls, and emails. It’s not just tech support, it’s people support. It won’t always be easy, but if you're resourceful, ask questions, and enjoy having genuine human conversations, you may have just found your dream team.
-
Merchant Success Specialist
6 days ago
Singapore SHOPLINE COMMERCE PTE. LTD. Full time**About SHOPLINE: **SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and...
-
Director, Customer Success
5 days ago
Singapore Grit Search Full timeLocation - Singapore- Date - 9 May- Industry - Technology - Internet/ E-commerce/ Marketplace- Work arrangement - On-site- 8+ years experience in Customer Success - A proven track record in the field of ecommerce or online marketplaces - SGD200,000 + Bonus + Equity - Company Description - Our client is one of world's successful smart commerce companies,...
-
Technical Support Executive
3 days ago
Singapore KPay Merchant Service Limited Full timeKPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes. **Job description**: 3....
-
Merchant Success Associate
2 days ago
Singapore MARINE ONLINE (SINGAPORE) PTE. LTD. Full timeTo be part of a new team in driving our business development efforts in Marine Online Seller Centre. - Establish and execute the company’s plan in acquiring and onboard merchant partners. - Conduct market and potential clients’ research for our target category - Point of contact and liaison for merchants, manage and respond to their queries. - Provide...
-
Merchant Success Lead
6 days ago
Singapore QUESTDEV PTE. LTD. Full timeWhat you will do: - Responsible of supporting growth of established merchants - Responsible for growing individual portfolio of key accounts within platform - Responsible for identifying key needs and requirements of merchants in Singapore market and relaying requirements to product team - Monitor and tracking merchant’s performance - Analyze vendor...
-
Merchant & Events Management Executive
1 week ago
Singapore L'TRIA PRIVATE LIMITED Full time**Key Responsibilities**: **Merchant Acquisition**: - **Prospecting and Outreach**:Identify business needs through analytics and engagement with internal stakeholders. Enrol merchant partners to strengthen the company's merchant network. - **Onboarding**:Assist merchants with the onboarding process to ensure a smooth and successful integration into the...
-
Merchant Success
1 week ago
Singapore QLUB (SINGAPORE) PTE. LTD. Full timeQlub is an online platform revolutionizing payments in restaurants and cafeterias by letting their customers pay the bill without the interaction of any waiter or waitress straight from a QR code in the table. Qlub has recently raised a seed round of US$17 million, and we are building our presence across Asia/Australia, as well as the Middle East, Latin...
-
Merchant Success
2 weeks ago
Singapore QLUB (SINGAPORE) PTE. LTD. Full timeQlub is an online platform revolutionizing payments in restaurants and cafeterias by letting their customers pay the bill without the interaction of any waiter or waitress straight from a QR code in the table. Qlub has recently raised a seed round of US$17 million, and we are building our presence across Asia/Australia, as well as the Middle East, Latin...
-
Merchant Success
4 days ago
Singapore Qlub Full time**About Qlub** At Qlub, we’re revolutionizing payments and the dining experience for restaurants. Our contactless platform lets guests view menus, split and pay their bills, and tip their favourite restaurants in just seconds—all from their phones. We help restaurants focus on what matters most: delivering great food and service, while we handle the...
-
Merchant & Events Management Executive
3 weeks ago
Singapore L'TRIA PRIVATE LIMITED Full timeRoles & ResponsibilitiesKey Responsibilities:Merchant Acquisition:Prospecting and Outreach: Identify business needs through analytics and engagement with internal stakeholders. Enrol merchant partners to strengthen the company's merchant network. Onboarding: Assist merchants with the onboarding process to ensure a smooth and successful integration into the...
-
Merchant Onboarding Manager
2 weeks ago
Singapore FOMO PAY PTE. LTD. Full timeCareer OpportunitiesFOMO Pay Pte Ltd is a leading one-stop digital payment solution provider, and we are looking for a highly skilled Payment Operations Executive to join our team. The ideal candidate will have experience in onboarding merchants with various payment methods and ensuring timely and successful delivery of our service according to the...
-
Business Development Executive
1 week ago
Singapore KPay Merchant Service Limited Full timeAre you an individual who is seeking financial freedom and is looking for a sales position that serves a purpose, with the opportunity to earn uncapped sales commissions? If you are, we want you! We are hiring for like-minded individuals who are passionate and committed to changing their lives through hard work and values a clear progression path. A...
-
Head of Merchant Solutions
2 weeks ago
Singapore NEURONCREDIT PTE. LTD. Full time**Job Description**: - Develop and execute the merchant solution strategy for APAC. - Management of merchant projects with key internal stakeholders. - Development of new solutions and implement initiative targeting new segments. - Expand the networks and resources of merchant solutions to potential and existing partners. - Ensure deep relationships with...
-
Merchant Onboarding Specialist
2 weeks ago
Singapore Qashier Pte Ltd Full timeWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing **Merchant Onboarding Specialist** to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and...
-
Merchant Success and Operations Associate
1 week ago
Singapore Qlub Full timeQlub is a Global FinTech Startup revolutionizing payments in restaurants and cafes by letting customers pay straight from a QR code! As a Qlub user you still get to enjoy the full dine-in experience, but now you have the choice to pay and split bills in a matter of seconds all via your mobile, instead of waiting for the cheque! After successfully launching...
-
Business Development Executive
2 days ago
Singapore KPay Merchant Service Limited Full time**RESPONSIBILITIES**: - Responsible for merchant acquisition by proactive visits / outdoor sales and canvassing across Singapore - Leading the merchant acquisition efforts including prospecting, negotiation and development of necessary sales techniques - Work closely with the merchants to ensure a successful and amazing onboarding experience - Point of...
-
Merchant Operations Executive
4 minutes ago
Singapore EATIGO INTERNATIONAL PTE. LTD. Full time**FUNNOW Group **- The leading lifestyle booking platform group in Greater Southeast Asia, operating in seven countries: Singapore, Hong Kong, Malaysia, Thailand, Philippines, Japan, and Taiwan, with its four brands: FunNow, Eatigo, Niceday, and TABLEAPP. By adhering to digital transformation (DX) and yield management with AI, we are revolutionizing the...