Merchant Success

4 hours ago


Singapore QLUB (SINGAPORE) PTE. LTD. Full time

Qlub is an online platform revolutionizing payments in restaurants and cafeterias by letting their customers pay the bill without the interaction of any waiter or waitress straight from a QR code in the table.

Qlub has recently raised a seed round of US$17 million, and we are building our presence across Asia/Australia, as well as the Middle East, Latin America and parts of Europe.

**Merchant Success & Operations Associate
**Responsibilities**:

- Lead and execute the operational on-boarding process for new F&B establishments to our platform
- Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks
- Organise and lead training sessions for new accounts to ensure merchants are able to fully utilise Qlub's services.
- Build and manage relationships with our merchants and optimize usage efficiency
- Support Qlub’s product development and POS integrations to improve features and solve bugs and pain points.
- Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.

**You are a good fit if you have**:

- 1-3 years of experience, fresh graduates are welcome to apply
- Strong problem solving and critical thinking skills - able to understand, solve and simplify complex processes
- Strong communicator - ability to lead discussions with F&B decision makers and stakeholders. Fluent in English.
- Like to get your hands dirty and be on the ground.

**Good to have**:

- Work experience in an operations role in F&B, tech or payment industry
- Fluent in mandarin

**What you'll get**:

- Be part of the Southeast Asia pioneering team
- Work in a fast-paced startup environment
- Gain insight and exposure into different parts of the organisation
- International teams with exposure to operations and colleagues in many countries
- Entrepreneurial Mindset



  • Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    **Key Responsibilities**: - Merchant Success: _ - Build trusted relationships with our Business Development Executives. - Actively monitor the implementation of our solution in our merchants’ business. - Contribute ideas and insights to improve merchant engagement and growth. - Be the voice of our merchants by providing valuable feedback received on our...


  • Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesWhat will you do?Pitch solutions to prospective partners through face-to-face and virtual engagements. Lead commercial negotiations, close merchant deals, and secure participation in marketing and deals campaigns. Champion the company's value proposition and promotional tools including performance-based marketing. Ensure a smooth...


  • Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $3,000 - $5,000 Per Month**Date Posted** - 1 hour agoAdditional Details **Job ID** - 97124**Job Views** - 1Roles & Responsibilities **About SHOPLINE**: **SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliverscalable commerce...


  • Singapore Singapore Airlines Full time

    Key Responsibilities - Manage key accounts of Kris+ by ensuring revenue and transactions growth. Monitor merchant performance, ensure merchant ROI and identify expansion opportunities - Plan and execute in-app marketing campaigns for Kris+ merchants - Oversee end-to-end merchant journey and operational processes on Kris+. Lead and execute merchant...

  • Merchant Success

    7 days ago


    Singapore Qlub Full time

    **About qlub** At qlub, we’re revolutionizing payments and the dining experience for restaurants. Our contactless platform lets guests view menus, split and pay their bills, and tip their favourite restaurants in just seconds—all from their phones. We help restaurants focus on what matters most: delivering great food and service, while we handle the...


  • Singapore Shopify Full time

    Company Description Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers...


  • Singapore Shopify Full time

    Company Description Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers...


  • Singapore Singapore Airlines Full time

    **Key Responsibilities** - Support the onboarding of merchants which involves duties such as content review and creation/ update of merchant’s in-app content, including set up of marketing campaigns in Kris+ system. - Part of the team performing merchant visits around Singapore to ensure Kris+ collaterals are displayed and participating merchants are...


  • Singapore CapitaLand Full time

    **About Us**: CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential and new economy sectors such as business parks, industrial, logistics and data...


  • Singapore Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...