Merchant Sales

7 days ago

Singapore Liquid Group Full time

**About the job**

Liquid Group is a Major Payment Institution licensed in Singapore, specialising in cross border payment services for consumers and corporates based across Asia.

It operates XNAP Network, an open API based QR payment acceptance network that enables the cross-border acceptance of bank and non-bank QR payment apps across multiple markets in the region; LiquidNow, a state-of-the-art payment platform providing global payment options at local payment prices for corporate clients; and LiquidPay, the go-to e-wallet for global money remittance services and QR payments with the markets best offered exchange rates.

**Website**:
**Job Title**: Merchant Sales & Support Executive**

**Responsibilities**:

- Assist to drive merchant acquisition and retention, maintain and deepen merchant relationships by providing ongoing merchant and partner support and engagement activities
- Build and cultivate relationships with key accounts and retail merchants, as well as partner acquirers, referral partners and be measured by retention, profitability, revenue growth and customer satisfaction of the respective portfolios
- Perform KYC/KYB on Liquid’s merchants/consumers per Liquid’s Compliance policy
- Set up and deploy Liquid’s consolidated payment system at merchant’s premise
- Provide merchant training to merchants on payment terminal/POS usage and navigation of merchant portal
- Conduct regular onsite and offsite visits to check on merchant’s activities to ensure smooth operations
- Interface with Liquid’s partners to onboard their e-Wallets onto Liquid’s payment system.
- Support to resolve issues during partners/merchants’ production testing prior to system roll-out
- Handle service/system related issues and disputes from merchants and Liquid’s partners by performing 1st level investigations before escalating to respective teams

**Requirements**:

- Diploma in Business Management/Marketing/IT or relevant experience in payment industry
- Good client relationship management and customer services skills
- Able to multi-task and work in a fast-paced Fintech environment
- Able to work independently or in a team and meet tight deadlines
- Determined, resilient and results-driven in a growth-focused startup
- Highly self-driven and self-motivated with the ability to learn fast and think on the feet
- Good problem solving, negotiation and interpersonal skill
- Strong dedication to accuracy and efficiency
- Fluency in local languages and English, with excellent written and communication skills
- Prior customer/merchant support and/or sales experience in financial services is an advantage
- Knowledgeable in mobile and e-commerce technologies is a definite plus

**How to apply**
- Liquid Group is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law._

**Job Features**:
**Job Category**:
Commercial

  • Merchant Account Manager

    2 weeks ago

    Singapore Sales Full time $104,000 - $130,878 per year

    Get to Know the TeamThe Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers.We focus on developing business strategies that help us serve our community, particularly by growing the accounts of F&B businesses across...

  • Merchant Account Manager

    2 days ago

    Singapore Sales Full time

    Get to Know the Team The Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers. We focus on developing business strategies that help us serve our community, particularly by growing the accounts of F&B businesses...

  • Merchant Growth Manager, Emerging

    2 days ago

    Singapore Sales Full time

    Get to Know the Team The Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers. We focus on developing business strategies that help us serve our community, particularly by growing the accounts of F&B businesses...

  • Merchant Acquisition Executive

    2 weeks ago

    Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    **RESPONSIBILITIES**: - Responsible for merchant acquisition by proactive visits - Leading the merchant acquisition efforts including prospecting, negotiation and development of necessary marketing tools - Work closely with the merchant to ensure a successful and amazing onboarding experience - Point of contact and liaison for merchants, manage and respond...

  • Technical Support Executive

    2 weeks ago

    Singapore KPay Merchant Service Limited Full time

    KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes. **Job description**: 3....

  • Merchant Sales Specialist

    1 week ago

    Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

    Core Objectives: - Pitch, negotiate and close merchants to come onboard our platform's various verticals - Oversee the entire end-to-end sales processes of a merchant - Bring value to merchants by offering a wide variety of other services. Essential Experience / Criteria: - Sales expertise - Able to communicate with various stakeholders - Exceptional...

  • Merchant Sales Advisor

    2 weeks ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesWhat will you do?Pitch solutions to prospective partners through face-to-face and virtual engagements. Lead commercial negotiations, close merchant deals, and secure participation in marketing and deals campaigns. Champion the company's value proposition and promotional tools including performance-based marketing. Ensure a smooth...

  • Inside Sales Executive

    3 days ago

    Singapore KPay Merchant Service Limited Full time

    The **Inside Sales Executive** is responsible for generating new business and expanding existing client relationships through tele-sales. The primary objective is to sell products/services to potential merchants and maintain excellent merchant relationships to achieve sales targets, alongside the Business Development Team. **Responsibilities**: -...

  • Sales Consultant

    8 hours ago

    Singapore WGT Events & HR Group Full time

    Overview Assist in developing and implementing strategies to achieve pre‐agreed volume and revenue for the merchant acquiring business. Meeting new customers and handling the complete sales cycle from cold call, calling, meeting, presentation, follow-ups, to closing deals. Grow business through new acquisitions, channel partners and value‐adding service...

  • Head of Sales

    8 hours ago

    Singapore KPay Group Full time

    Head of Sales (Merchant Acquisition / Field Sales)KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 60,000 merchants across Hong Kong, Singapore, Japan and Australia, KPay is unleashing merchants' growth potential by building a...