Merchant Account Manager

7 days ago

Singapore Sales Full time $104,000 - $130,878 per year

Get to Know the Team

The Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers.

We focus on developing business strategies that help us serve our community, particularly by growing the accounts of F&B businesses across GrabFood. By building close partnerships with merchants, we create plans and strategies to grow their sales and meet their needs across Grab's services such as GrabExpress, GrabPay, and GrabAds.

Get to know the Role

You will report to the Head, Commercial, Food & Strategic Planning, onsite in our One North office.

The Critical Tasks You Will Perform

  • Build and maintain strong relationships with existing and potential merchants to drive growth for GrabFood.
  • Manage a portfolio of accounts, focusing on increasing profitability, GMV, and delivery volumes.
  • Develop and execute business strategies to grow merchant sales and collaborate across Grab's verticals such as GrabPay, GrabAds, and GrabExpress.
  • Analyze merchant performance data and create actionable plans to optimize growth and revenue.
  • Address merchant feedback, resolve concerns, and ensure operational excellence through tailored solutions and regular business reviews.
  • Collaborate with internal teams to deliver customized reporting, marketing support, and product enhancements for merchants.

  • Merchant Acquisition Executive

    7 days ago

    Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    **RESPONSIBILITIES**: - Responsible for merchant acquisition by proactive visits - Leading the merchant acquisition efforts including prospecting, negotiation and development of necessary marketing tools - Work closely with the merchant to ensure a successful and amazing onboarding experience - Point of contact and liaison for merchants, manage and respond...

  • Merchant Account Manager

    3 days ago

    Singapore GrabTaxi Holdings Pte. Ltd. Full time

    About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of...

  • Technical Support Executive

    1 week ago

    Singapore KPay Merchant Service Limited Full time

    KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes. **Job description**: 3....

  • Merchant Account Manager

    2 weeks ago

    Singapore GrabTaxi Holdings Pte. Ltd. Full time

    About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of...

  • Merchant Account Manager, Grabfood

    2 weeks ago

    Singapore Grab Full time

    Job Description: Life at Grab: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know...

  • Merchant Account Manager

    1 day ago

    Singapore Grab Full time

    About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...

  • Merchant Account Manager, GFin

    1 week ago

    Singapore Grab Full time $90,000 - $120,000 per year

    Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...

  • Merchant Account Manager, GFin

    7 days ago

    Singapore GRABTAXI HOLDINGS PTE. LTD. Full time $104,000 - $130,878 per year

    Company DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...

  • Merchant Account Manager

    1 day ago

    Singapore GrabTaxi Holdings Pte. Ltd. Full time

    About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...

  • Merchant Implementation Manager

    2 weeks ago

    Singapore Worldline Full time

    Merchant Implementation Manager **T** **his** **is **Worldline** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to...