Merchant Account Manager

5 days ago

Singapore Grab Full time $90,000 - $120,000 per year
Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers.

We focus on developing business strategies that help us serve our community, particularly by growing the accounts of F&B businesses across GrabFood. By building close partnerships with merchants, we create plans and strategies to grow their sales and meet their needs across Grab's services such as GrabExpress, GrabPay, and GrabAds.

Get to know the Role

You will report to the Head, Commercial, Food & Strategic Planning, onsite in our One North office.

The Critical Tasks You Will Perform

  • Build and maintain strong relationships with existing and potential merchants to drive growth for GrabFood.
  • Manage a portfolio of accounts, focusing on increasing profitability, GMV, and delivery volumes.
  • Develop and execute business strategies to grow merchant sales and collaborate across Grab's verticals such as GrabPay, GrabAds, and GrabExpress.
  • Analyze merchant performance data and create actionable plans to optimize growth and revenue.
  • Address merchant feedback, resolve concerns, and ensure operational excellence through tailored solutions and regular business reviews.
  • Collaborate with internal teams to deliver customized reporting, marketing support, and product enhancements for merchants.
Qualifications

What Essential Skills You Will Need

  • Experience in account management or business development
  • You have 3 years of relevant account management experience
  • Ability to interpret data and develop actionable insights.
  • Ability to work collaboratively across teams to deliver tailored solutions for merchants.
Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA)volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

  • Merchant Account Manager

    3 days ago

    Singapore Sales Full time $80,000 - $120,000 per year

    Get to Know the TeamThe Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers.We focus on developing business strategies that help us serve our community, particularly by growing the accounts of F&B businesses across...

  • Merchant Account Manager, GFin

    3 days ago

    Singapore GRABTAXI HOLDINGS PTE. LTD. Full time $90,000 - $120,000 per year

    Company DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...

  • E-commerce Account Manager

    2 days ago

    Singapore TRITON AI PTE. LTD. Full time

    **Perm, WFH opportunity with attractive benefits**: - **At least 1-3 years of e-commerce experience with platforms such as Lazada, Shopee, Qoo10, etc.**: - **Experience managing merchants and assisting with campaigns will be advantageous** - Responsible of supporting growth of established merchants - Responsible for growing individual portfolio of key...

  • Account Manager, Grab Merchant Centre

    2 days ago

    Singapore Kudo Full time

    **Life at Grab**: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. **Get to know the...

  • Business Representative for Merchant Account

    2 weeks ago

    Singapore Envest Research Inc Full time

    No personal warranties. We operate a legitimate business and don't anticipate merchant account issues. However, in the unlikely event of account closure, there are no financial or legal consequences for you, and no impact on your credit score/history. Compensation: We'll enter an official agreement with a fixed retainer of $750/month, paid at the beginning...

  • Merchant Account Manager

    1 week ago

    Singapore Sales Full time

    Get to Know the Team The team is responsible for growing and managing Enterprise GrabMart accounts and Fast Moving Consumer Goods (FMCG) businesses. Ensuring close partnership with these merchants and partners, we develop plans and strategies to drive their sales and meet their business needs, across the different services in Grab such as Express, Pay, and...

  • Merchant Acquisition Specialist

    3 days ago

    Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time $60,000 - $100,000 per year

    Looking for a chance to break into Fintech sales but don't know where to begin?This could be your momentWe're a hyper-growth fintech company on the lookout for motivated individuals to join our B2B sales team. No experience? That's okay. If you're sharp, hungry to learn, and ready to build something meaningful, we want to hear from youWe're expanding and...

  • Merchant Growth Manager, Emerging

    1 week ago

    Singapore Sales Full time

    Get to Know the Team The Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers. We focus on developing business strategies that help us serve our community, particularly by growing the accounts of F&B businesses...

  • Merchant Growth Manager, Emerging

    7 days ago

    Singapore Sales Full time $90,000 - $120,000 per year

    Get to Know the TeamThe Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers.We focus on developing business strategies that help us serve our community, particularly by growing the accounts of F&B businesses across...

  • Merchant Success Manager

    6 days ago

    Singapore Singapore Airlines Full time

    Key Responsibilities - Manage key accounts of Kris+ by ensuring revenue and transactions growth. Monitor merchant performance, ensure merchant ROI and identify expansion opportunities - Plan and execute in-app marketing campaigns for Kris+ merchants - Oversee end-to-end merchant journey and operational processes on Kris+. Lead and execute merchant...