Merchants and Hawkers Support Liaison

7 days ago


Singapore This is an IT support group Full time

This position requires a highly motivated individual who can effectively communicate with merchants and hawkers, providing them with the necessary information and assistance to succeed in the CDC Vouchers Scheme.

Key responsibilities include supporting CDCs and CCs in engaging and outreach to heartland merchants and hawkers, guiding and encouraging them to sign up for the CDCs' scheme, and equipping them with the necessary knowledge and skillsets during the onboarding process.

Main Responsibilities:

  1. Engage and outreach to heartland merchants and hawkers on behalf of CDCs and CCs
  2. Provide guidance and encouragement to merchants and hawkers to sign up for the CDCs' scheme
  3. Equip merchants and hawkers with the necessary knowledge and skillsets during the onboarding process
  4. Troubleshoot technical/operational issues for merchants, hawkers, and residents
  5. Serve as a liaison for CDCs' merchants, hawkers, and residents to handle scheme-related enquiries and feedback
  6. Gather data and human interest stories from merchants, hawkers, and residents through engagements and surveys
  7. Collaborate with other government agencies and community partners to achieve shared goals

The successful candidate will possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and have a passion for community development.



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