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CDC Ambassador, NW CDC-4

3 weeks ago

Singapore This is an IT support group Full time

The primary role of the CDC Ambassador is to support the CDCs in onboarding heartland merchants and hawkers to the CDC Vouchers Scheme. Under this national initiative, the CDC Ambassador will work closely with the merchants and hawkers, handling their queries and assisting to troubleshoot technical/operational issues. The CDC Ambassador will also handle other initiatives under the CDC Vouchers Scheme.
Responsibilities:
Support the Community Development Councils (CDCs) and Community Centres/Clubs (CCs) to engage and outreach to heartland merchants and hawkers.
Guide and encourage merchants and hawkers to sign up for the CDCs' scheme and encourage them to share the Scheme on their social media.
Equip merchants and hawkers with the necessary knowledge and skillsets during the onboarding process for the scheme.
Perform simple troubleshooting on IT devices for merchants, hawkers, and residents.
Serve as a liaison for CDCs' merchants, hawkers, and residents to handle scheme-related enquiries and feedback.
Gather data and human interest stories from merchants, hawkers, and residents through engagements and surveys for reporting and analysis purposes.
Work closely with other government agencies and community partners such as merchants' and hawkers' associations.
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