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Community Outreach Specialist

2 weeks ago

Singapore This is an IT support group Full time

This is an IT support group dedicated to providing excellent service to the community. As a CDC Ambassador, you will play a vital role in supporting Community Development Councils (CDCs) and Community Centres/Clubs (CCs) in engaging and outreach to heartland merchants and hawkers.

Under this national initiative, you will work closely with merchants and hawkers, handling their queries and assisting to troubleshoot technical/operational issues. You will also handle other initiatives under the CDC Vouchers Scheme.

Main Responsibilities:

  1. Support CDCs and CCs to engage and outreach to heartland merchants and hawkers
  2. Guide and encourage merchants and hawkers to sign up for the CDCs' scheme and encourage them to share the Scheme on their social media
  3. Equip merchants and hawkers with the necessary knowledge and skillsets during the onboarding process for the scheme
  4. Perform simple troubleshooting on IT devices for merchants, hawkers, and residents
  5. Serve as a liaison for CDCs' merchants, hawkers, and residents to handle scheme-related enquiries and feedback
  6. Gather data and human interest stories from merchants, hawkers, and residents through engagements and surveys for reporting and analysis purposes
  7. Work closely with other government agencies and community partners such as merchants' and hawkers' associations

The ideal candidate should have strong communication and interpersonal skills, be able to work independently and as part of a team, and have a passion for community development.