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Community Outreach Coordinator

2 weeks ago

Singapore This is an IT support group Full time
About the Role:
This is an exciting opportunity to join our team as a CDC Ambassador, supporting the Community Development Councils (CDCs) to onboard heartland merchants and hawkers onto the CDC Vouchers Scheme. As a key member of our team, you will play a vital role in equipping merchants and hawkers with the necessary knowledge and skillsets during the onboarding process.

Main Responsibilities:
  • Engage and outreach to heartland merchants and hawkers, providing them with information and support to sign up for the CDCs' scheme.
  • Provide guidance and encouragement to merchants and hawkers to promote the scheme on their social media platforms.
  • Equip merchants and hawkers with the necessary knowledge and skillsets during the onboarding process.
  • Perform basic troubleshooting on IT devices for merchants, hawkers, and residents.
  • Serve as liaison for CDCs' merchants, hawkers, and residents to handle scheme-related enquiries and feedback.
  • Gather data and human interest stories from merchants, hawkers, and residents through engagements and surveys for reporting and analysis purposes.

What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development opportunities to enhance your skills and knowledge.
  • A chance to contribute to a national initiative that supports local heartland hawkers/merchants and non-tech savvy residents.