Call Center Officer

**Job Description - Call Center Officer** **Roles and Responsibilities**: - Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess Call Centre / Customer Service experience - Good communication and interpersonal skill - Customer service...

We are looking for a qualified Care Officer - Call Center to join our team at TELISTAR SOLUTIONS PTE. LTD. As a Care Officer, you will be responsible for managing customer calls and providing solutions to their queries and concerns.Responsibilities:Answer customer calls and address their inquiries in a timely and efficient mannerRegister customer calls in...

**Role - **Customer Service Officer (Call Center) **Work Location**: - Science Park **Contract Period - **1 year **Key Accountabilities** - Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) - Achievement and maintenance of customer satisfaction **Job Responsibilities & Duties** - Follow-up on...

CSO- Call Center Officer **JD**: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and compliant for all customers’ requests - To successfully cross-buy the Bank’s products and services - To successfully migrate customers to Bank’s digital platform by understanding...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

Our Client is an established company in Singapore, who is seeking to recruit Senior Customer Service Officer (Call Centre - Customer Resolution). Senior Customer Service Officer (Call Center - Customer Resolution) Working Hours: On rotating shift (Mon - Sun)/ 5 days work or 42 hrs per week Weekday/Weekend/ Holiday: **Job Requirements**: - Manage customer...

within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system - Minimum 1 year of call center experience - ability to multi-task e.g. on...

**We are seeking a friendly and organized Call Center Assistant to join our restaurant team.** You will play a key role in managing customer communications, including taking orders, answering inquiries, and providing information about our menu and services. **Key Responsibilities**: - Answer customer calls professionally and promptly. - Manage reservations...

No Agent Fee, please call/whatsapp (candy tan) +6598209696 Call Center Support Location: Ubi **Salary**: $2200-$2500 Shift role: (Day/Night shift) 12hrs/3 off days per week. Job Requirements: - To call inbound customers and provide information pertaining to the required task allocated - Manage and resolve customers feedback. - Prepare and analyse...

Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) - Achievement and maintenance of customer satisfaction - within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system. - Maintains and...

Company Charles Juay Organisation Designation Call Center Representative Date Listed 04 Mar 2025 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Free/ProjPart/TempIntern/TS Job Period Flexible Start - Flexible End Profession Customer Service / Communications Industry Insurance Location Name Singapore - Work from...

JOB REQUIREMENTS - Diploma/Degree in IT or equivalent - Must have minimum 1 year of call center experience - Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. - Excellent written and verbal munications skills

This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $3,500-$4,000 Work Timing 1. Mon to Fri - 9 am to 6 PM with one hour lunch break. 2. All Saturdays would be a half day working for him/her (4 hours). 3. All Sundays and Public Holidays will be rest days. Call Center Trainer **Job Description**: We are...

About the RoleWe are seeking a skilled Call Center Support Specialist to join our team at SOMERSET IMAGING CENTRE PTE. LTD. As a key member of our customer service team, you will provide timely support to customers and help resolve their inquiries and concerns.Key Responsibilities:Respond to customer inquiries in a prompt and professional mannerMaintain...

**Duties and Responsibilities** **_Call Center Operations: _** - Manage IT team to follow SOP of all call center activities covering End User Computing (PCs/Devices, Peripherals, Passwords, Access, etc), DC/Cloud Services (Servers / Virtual Machines, Storage, Backup, Security, Network etc) - Oversee and determine timeframes for major IT projects including...

**Call Center / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Will Be Provided**: - **5 Days / Office Hour / Able to work on Weekend**: - **IMMD** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all...

Role: Customer Service Officer This is a 12 months contract role assigned to our client Work Location: Suntec Salary Range : $2,500-$2,700 Working Hours 1. Open to shift work (24 hours) and weekend work 2. 44 hours per week 3. 5.5 days work week 4. Requirement: 1-2 years of call center/customer service experience **Job Description**: 1. lst level...

Roles & ResponsibilitiesJOB DESCRIPTION:• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Ability to understand customers' needs and provide appropriate solutions and attention• Identify cross-sell opportunities during customer...

**Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. **The Responsibilities**: - Follow-up with customers to ensure the issues have been resolved - Logged all the calls and report into...