Call Center Support

About the RoleWe are seeking a skilled Call Center Support Specialist to join our team at SOMERSET IMAGING CENTRE PTE. LTD. As a key member of our customer service team, you will provide timely support to customers and help resolve their inquiries and concerns.Key Responsibilities:Respond to customer inquiries in a prompt and professional mannerMaintain...

**Duties and Responsibilities** **_Call Center Operations: _** - Manage IT team to follow SOP of all call center activities covering End User Computing (PCs/Devices, Peripherals, Passwords, Access, etc), DC/Cloud Services (Servers / Virtual Machines, Storage, Backup, Security, Network etc) - Oversee and determine timeframes for major IT projects including...

**Job Description - Call Center Officer** **Roles and Responsibilities**: - Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

**We are seeking a friendly and organized Call Center Assistant to join our restaurant team.** You will play a key role in managing customer communications, including taking orders, answering inquiries, and providing information about our menu and services. **Key Responsibilities**: - Answer customer calls professionally and promptly. - Manage reservations...

Our client is a Listed company, specializing in contact center software and other communication technology. **Principal Responsibilities** - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services consulting bookings, new revenue growth and renewal of...

This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $3,500-$4,000 Work Timing 1. Mon to Fri - 9 am to 6 PM with one hour lunch break. 2. All Saturdays would be a half day working for him/her (4 hours). 3. All Sundays and Public Holidays will be rest days. Call Center Trainer **Job Description**: We are...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess Call Centre / Customer Service experience - Good communication and interpersonal skill - Customer service...

Are you looking for a challenging career opportunity? We have an exciting position for a Call Center Professional at Re Source Partners Pte. Ltd.The successful candidate will be responsible for proactive contact and engagement with customers to gather critical information through survey and telemarketing activities. They will also meet and achieve individual...

Company Charles Juay Organisation Designation Call Center Representative Date Listed 04 Mar 2025 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Free/ProjPart/TempIntern/TS Job Period Flexible Start - Flexible End Profession Customer Service / Communications Industry Insurance Location Name Singapore - Work from...

**Our esteemed client, an established MNC, is searching for a Call Center Officer**: **Responsibilities**: - Monitor the service quality to ensure customer / experience / service quality meet the standard. - Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder. - Review and enhance processes and procedures to...

Roles & ResponsibilitiesJob Description:Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed through Any other duties assigned from time...

CSO- Call Center Officer **JD**: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and compliant for all customers’ requests - To successfully cross-buy the Bank’s products and services - To successfully migrate customers to Bank’s digital platform by understanding...

**Role - **Customer Service Officer (Call Center) **Work Location**: - Science Park **Contract Period - **1 year **Key Accountabilities** - Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) - Achievement and maintenance of customer satisfaction **Job Responsibilities & Duties** - Follow-up on...

Handle incoming/outgoing calls from/to customers & drivers - Logging orders/service requests into the system - General admin duties - Manage customer's feedback and complaints. - Assist with Adhoc duties when assigned by Supervisor/Manager **Job Requirements** **Two Rotation shift**: - **5 days work weeks from Mondays to Sundays**: - 2 days off based...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,400 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and provide information...

Handling inbound calls regarding general enquiries. - Computer literature and provide administrative support. - Willing to work on 12 hours shift (Day/Night Shift) - Any others duties as assigned. **Requirements**: - Secondary School/O Level, Professional Certificate/NiTEC or equivalent. - At least 1 year experience in call center or customer service...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,400 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and provide information...

We are looking for a qualified Care Officer - Call Center to join our team at TELISTAR SOLUTIONS PTE. LTD. As a Care Officer, you will be responsible for managing customer calls and providing solutions to their queries and concerns.Responsibilities:Answer customer calls and address their inquiries in a timely and efficient mannerRegister customer calls in...