Call Center Trainer

**Job Description - Call Center Officer** **Roles and Responsibilities**: - Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell...

**We are seeking a friendly and organized Call Center Assistant to join our restaurant team.** You will play a key role in managing customer communications, including taking orders, answering inquiries, and providing information about our menu and services. **Key Responsibilities**: - Answer customer calls professionally and promptly. - Manage reservations...

No Agent Fee, please call/whatsapp (candy tan) +6598209696 Call Center Support Location: Ubi **Salary**: $2200-$2500 Shift role: (Day/Night shift) 12hrs/3 off days per week. Job Requirements: - To call inbound customers and provide information pertaining to the required task allocated - Manage and resolve customers feedback. - Prepare and analyse...

**Responsibilities**: - Plan, conduct, coordinate and implement a comprehensive training program for staff. Training components will be geared toward new hires and existing staff. - Report individual call agents' progress and identify additional training needs. - Work with stakeholder for alignment on learning materials to keep it updated. - Work closely...

**Responsibilities** - Plan, conduct, coordinate and implement a comprehensive training program for staff. Training components will be geared toward new hires and existing staff. - Report individual call agents' progress and identify additional training needs. - Work with stakeholder for alignment on learning materials to keep it updated. - Work closely with...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess Call Centre / Customer Service experience - Good communication and interpersonal skill - Customer service...

Our client is a Listed company, specializing in contact center software and other communication technology. **Principal Responsibilities** - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services consulting bookings, new revenue growth and renewal of...

Are you looking for a challenging career opportunity? We have an exciting position for a Call Center Professional at Re Source Partners Pte. Ltd.The successful candidate will be responsible for proactive contact and engagement with customers to gather critical information through survey and telemarketing activities. They will also meet and achieve individual...

Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise. - Conduct training for new staff on product knowledge. - Align, review and improvise on internal quality standards and...

About the RoleWe are seeking a skilled Call Center Support Specialist to join our team at SOMERSET IMAGING CENTRE PTE. LTD. As a key member of our customer service team, you will provide timely support to customers and help resolve their inquiries and concerns.Key Responsibilities:Respond to customer inquiries in a prompt and professional mannerMaintain...

**Duties and Responsibilities** **_Call Center Operations: _** - Manage IT team to follow SOP of all call center activities covering End User Computing (PCs/Devices, Peripherals, Passwords, Access, etc), DC/Cloud Services (Servers / Virtual Machines, Storage, Backup, Security, Network etc) - Oversee and determine timeframes for major IT projects including...

Company Charles Juay Organisation Designation Call Center Representative Date Listed 04 Mar 2025 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Free/ProjPart/TempIntern/TS Job Period Flexible Start - Flexible End Profession Customer Service / Communications Industry Insurance Location Name Singapore - Work from...

**Our esteemed client, an established MNC, is searching for a Call Center Officer**: **Responsibilities**: - Monitor the service quality to ensure customer / experience / service quality meet the standard. - Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder. - Review and enhance processes and procedures to...

Roles & ResponsibilitiesJob Description:Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed through Any other duties assigned from time...

We are looking for a qualified Care Officer - Call Center to join our team at TELISTAR SOLUTIONS PTE. LTD. As a Care Officer, you will be responsible for managing customer calls and providing solutions to their queries and concerns.Responsibilities:Answer customer calls and address their inquiries in a timely and efficient mannerRegister customer calls in...

Roles & ResponsibilitiesJob Description:Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & Responsibilities•Working in a call centre environment•Attend to incoming customer enquiry via phone calls•Handling card authorization services, fraud control monitoring, temporary credit increase requests •Attend to general customer services hotline Elsa Fontanne (CEI No. R24124496)Recruitment ConsultantContact Number: 67860100Email Address:...

Roles & Responsibilities•Working in a call centre environment•Attend to incoming customer enquiry via phone calls•Handling card authorization services, fraud control monitoring, temporary credit increase requests •Attend to general customer services hotline Elsa Fontanne (CEI No. R24124496)Recruitment ConsultantContact Number: 67860100Email Address:...