Call Center Agent

5 days ago


Singapore Collabera Full time

**Duration: 12 months contract role**

**Role**:

- Customer Service Management - first-level helpdesk to answer calls.
- Provide first-call resolution for users who contact our public-facing hotline.
- To resolve issues or requests in a timely manner, work with other support teams or product teams.
- All incidents should be properly documented, notified, escalated, tracked and followed up.
- Customer contact is the primary responsibility.
- Agents would need to be able to deal with the stress of answering calls from the public.

**Required Skills**:

- Working experience in a call centre environment.

**Job Type**: Contract
Contract length: 12 months

**Salary**: $2,500.00 - $3,000.00 per month

Schedule:

- Flexible hours

**Experience**:

- Call center: 1 year (preferred)


  • Call Center Agent

    7 days ago


    Singapore beBee Careers Full time

    Call Center AgentWe are looking for a highly motivated Call Center Agent to join our team. As a key member, you will be responsible for handling customer inquiries and resolving their issues efficiently. Your primary focus will be on delivering exceptional customer experiences by providing timely and effective solutions to their queries.In this role, you...

  • Call Center Agent

    7 days ago


    Singapore beBee Careers Full time

    We are seeking a results-driven and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service, resolving customer complaints, and meeting performance metrics.Responsibilities:Answer incoming calls and respond to customer inquiries in a timely and professional manner.Resolve...

  • Call Center Agent

    7 days ago


    Singapore beBee Careers Full time

    Call Center AgentWe are looking for a highly motivated and organized Call Center Agent to join our team. As a critical member of our customer service staff, you will be responsible for handling high-volume customer calls, resolving issues, and providing excellent customer experiences.Key Responsibilities:Handle customer calls: Respond promptly to customer...


  • Singapore beBee Careers Full time

    Key Responsibilities:We are looking for a highly motivated and results-driven Call Center Agent to join our team. As a key member of our sales and customer service team, you will be responsible for engaging with customers, understanding their needs, and providing tailored solutions to meet those needs. Your goal will be to build long-lasting relationships...

  • Call Center Agent

    4 days ago


    Singapore beBee Careers Full time

    Job Profile:We are seeking a skilled Call Center Agent to join our team. The successful candidate will be responsible for providing exceptional customer service and support through various communication channels. This includes handling inbound and outbound calls, responding to customer inquiries, and resolving issues in a timely manner.Main...

  • Call Centre Agent

    3 days ago


    Singapore Certis Human Resource Services Full time

    **Full-time** **Call** **Center** **Agent** Locations (assigned based on requirements): 1. Near Jurong East MRT 2. Near Chua Chu Kang MRT Working hours: Mondays to Sundays, 0830 to 1700 (5 days' work week) **Responsibilities**: - Attending to enquiries over the phone - Scheduling for appointments **Job Requirements**: - Experience in call...


  • Singapore beBee Careers Full time

    Call Center Support AgentThis position involves working with customers to resolve their concerns and provide them with the information they need.The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a positive attitude.Duties also include maintaining accurate records of customer interactions,...

  • Call Center Agent

    4 days ago


    Singapore beBee Careers Full time

    Customer Service Representative - Call Center:","","Deliver exceptional customer service and support through various communication channels.","Manage client relationships, resolve issues, and provide solutions.","Collaborate with internal teams to ensure seamless service delivery.","","Job Summary:","This role requires a customer-focused individual who can...

  • Call Center Agent

    3 days ago


    Singapore Capzen technologies Full time

    **Below is the JD** - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction - Consistently...

  • Call Center Agent

    4 hours ago


    Singapore Government Organization Full time

    NITEC qualification is must Location - Connection One(Bukit Merah) and NCS Hub(AMK). Must be able to work in both location 1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish...