Call Center Assistant

23 hours ago


Singapore New Udon Mookata Full time

**We are seeking a friendly and organized Call Center Assistant to join our restaurant team.** You will play a key role in managing customer communications, including taking orders, answering inquiries, and providing information about our menu and services.

**Key Responsibilities**:

- Answer customer calls professionally and promptly.
- Manage reservations and coordinate delivery or takeaway orders.
- Provide accurate information about the restaurant’s menu, promotions, and operating hours.
- Address customer inquiries, feedback, or concerns politely and efficiently.
- Maintain accurate records of orders and customer details.

**Requirements**:

- Excellent communication and interpersonal skills.
- Proficiency in English; knowledge of Thai or Mandarin is a plus.
- Previous experience in customer service or call centers is preferred.
- Ability to multitask and thrive in a fast-paced environment.
- A positive attitude and a passion for delivering exceptional customer experiences.

**Benefits**:

- Competitive salary and incentives.
- Staff meals provided.
- Opportunities for career growth.

**Job Types**: Full-time, Part-time

Pay: From $2,000.00 per month

Expected hours: 20 - 40 per week

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Professional development
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Performance bonus

**Experience**:

- Call center: 1 year (preferred)

Work Location: In person


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