Call Center Officer

**Job Description - Call Center Officer** **Roles and Responsibilities**: - Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess Call Centre / Customer Service experience - Good communication and interpersonal skill - Customer service...

**Our esteemed client, an established MNC, is searching for a Call Center Officer**: **Responsibilities**: - Monitor the service quality to ensure customer / experience / service quality meet the standard. - Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder. - Review and enhance processes and procedures to...

We are looking for a qualified Care Officer - Call Center to join our team at TELISTAR SOLUTIONS PTE. LTD. As a Care Officer, you will be responsible for managing customer calls and providing solutions to their queries and concerns.Responsibilities:Answer customer calls and address their inquiries in a timely and efficient mannerRegister customer calls in...

**Role - **Customer Service Officer (Call Center) **Work Location**: - Science Park **Contract Period - **1 year **Key Accountabilities** - Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) - Achievement and maintenance of customer satisfaction **Job Responsibilities & Duties** - Follow-up on...

CSO- Call Center Officer **JD**: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and compliant for all customers’ requests - To successfully cross-buy the Bank’s products and services - To successfully migrate customers to Bank’s digital platform by understanding...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

**Call Centre Officers**: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and compliant for all customers’ requests - To successfully cross-buy the Bank’s products and services - To successfully migrate customers to Bank’s digital platform by understanding customers’...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal skills - Customer service...

Our Client is an established company in Singapore, who is seeking to recruit Senior Customer Service Officer (Call Centre - Customer Resolution). Senior Customer Service Officer (Call Center - Customer Resolution) Working Hours: On rotating shift (Mon - Sun)/ 5 days work or 42 hrs per week Weekday/Weekend/ Holiday: **Job Requirements**: - Manage customer...

Roles & ResponsibilitiesLocation - Woodlands/Sembawang/CCK[Entry level, 6 Months, Any 5 days, Up to $2.1K]❤‍ Leading Company in the Industry❤‍ No Experience Welcome❤‍ Good working environment Fast hire & confirmation Career change from other fields welcomeAnswer general customers through email and phone callsEscalating cases and handle follow up...

within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system - Minimum 1 year of call center experience - ability to multi-task e.g. on...

Roles & ResponsibilitiesMultiple openings available at various departments,contracts can range from 1 month to 1 year (can choose which to apply) Both shift work and office hours are available How to Apply: Send your resume to jocelynchan@recruitexpress.com.sg Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)Company EA Licence...

Roles & ResponsibilitiesMultiple openings available at various departments,contracts can range from 1 month to 1 year (can choose which to apply) Both shift work and office hours are available How to Apply: Send your resume to jocelynchan@recruitexpress.com.sg Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)Company EA Licence...

**We are seeking a friendly and organized Call Center Assistant to join our restaurant team.** You will play a key role in managing customer communications, including taking orders, answering inquiries, and providing information about our menu and services. **Key Responsibilities**: - Answer customer calls professionally and promptly. - Manage reservations...

No Agent Fee, please call/whatsapp (candy tan) +6598209696 Call Center Support Location: Ubi **Salary**: $2200-$2500 Shift role: (Day/Night shift) 12hrs/3 off days per week. Job Requirements: - To call inbound customers and provide information pertaining to the required task allocated - Manage and resolve customers feedback. - Prepare and analyse...

**Work Timings & expectations: Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays) Staggered office hours for Mon to Fri: 8 am - 5 pm, 8.30 am - 5.30 pm, 9 am - 6 pm, or 11 am - 8 pm Staggered office hours for Saturday : 8 am - 12 pm, 8.30 am - 12.30pm, 9 am - 1 pm or 10 am - 2 pm - Achievement...

Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) - Achievement and maintenance of customer satisfaction - within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system. - Maintains and...

**Key Accountabilities** Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) Achievement and maintenance of customer satisfaction **Job Responsibilities & Duties** within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls...