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Call Center Officer/customer Service

3 weeks ago

Singapore sreesh.v@trinitywfs.com Full time

CSO- Call Center Officer
- Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers’ feedback and identify problem trends for improvement actions

**Job Type**: Contract
Contract length: 12 months

**Salary**: $1,426.56 - $3,500.00 per month