Call Center Customer Service Officer

Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

Roles & ResponsibilitiesResponsibilities : Deliver initial support for IT-related concerns. Provide Level 1 technical assistance. Provide First Call Resolution (FCR) technical support via phone and email. Receive and answer all users IT service request calls and emails . Support the installation and upkeep of desktop systems. Provide Live-Chat...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

Roles & ResponsibilitiesHiring an experience Call Center cum admin. Have experiences handing difficult customers and resolutions Hours planned : 10am to 4pm (weekdays only), max 30hrs a week flexi-work Those with Mandarin skill (bonus) Based in Office. Hourly rate from $12-15 Our office is 7 mins walk from Yio Chu Kang MRTTell employers what skills you...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities:Address incoming queries related...

Roles & ResponsibilitiesWorking Hours: Shift-based, 5 days/week (42.5 hrs)1 rest day + 1 off day; 3 shift timings; Overtime may be required based on workload.Job Responsibilities:Handle inbound calls for account servicing, campaigns, product, and helpdesk inquiries; Follow up on case resolutions and customer requests; Ensure compliance with group control...

Roles & ResponsibilitiesAttend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

Roles & ResponsibilitiesShift RoleMorning or Afternoon shiftResponsibilities:1.) Interact with internal & external customers to answer customers queries.2.) Maintaining a positive, empathetic, and professional attitude toward customers.3.) Responding promptly to customer inquiries on general and transactional enquiries4.) Communicating with customers through...

Roles & ResponsibilitiesHandle inbound /outbounds phone calls / Emails Attend to enquiries Managing feedbacks and complaints and liaise w backend support to resolve issues Any other dutiesRequirements:Minimum Dip holder with 1-2 years of relevant working experience. Prior customer facing experience will be an advantage.Interested candidates please send...

Roles & ResponsibilitiesMNC Company Basic $2500 - $3000 + AWS + Variable Bonus Excellent Welfare and Benefits + Career progression Working location: West Working days: Monday to Friday Working hours: 8.30am – 5.30pmJob Responsibilities:Respond to all incoming calls regarding the customers' issues, especially relating to termination requests and turn...

Roles & ResponsibilitiesHandle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards Troubleshoot issues and address customers' concerns promptly Provide product / service information when necessaryElsa Fontanne (CEI No. R24124496)Recruitment ConsultantContact Number: 67860100Email Address:...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities:Handle inbound / outbound calls,...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...

Roles & ResponsibilitiesCompany BackgroundGuangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.Core...

Roles & ResponsibilitiesWork Location : 23 Genting Road (located in Macpherson)Job Responsibilities:To provide customer service support in 24 hours call center To tabulate reports and write emails when requiredJob Requirements:Candidate must possess minimum NITEC/ GCE N/O levels and above Computer literate - MS Office (Excel) Effectively bilingual with a...

Roles & ResponsibilitiesWork Location : 23 Genting Road (located in Macpherson)Job Responsibilities: To provide customer service support in 24 hours call center To tabulate reports and write emails when requiredJob Requirements: Candidate must possess minimum NITEC/ GCE N/O levels and above Computer literate - MS Office (Excel) Effectively bilingual...

Roles & Responsibilities$2.8K per month + 1 month yearly performance bonus_ Customer Service Officer_12 months contract (Renewable & Convertible)Suntec_Government Project5 days work week (1 weekday & 1 weekend OFF)8 hours daily day shift (Planned by the hiring manager)Job DescriptionDeliver professional customer service to hotline calls.Be the first point of...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...