Banking Call Center Agent

Job SummaryWe are seeking an experienced Loan Capital Markets Specialist to join our team at Sumitomo Mitsui Banking Corporation. The ideal candidate will have a strong background in agency and/or credit administration, with the ability to read loan agreements.Manage loan documentation, including review of draft documents and setup of new loans.Collaborate...

Roles & ResponsibilitiesOverview :5 work's day ( 4 Weekdays + 1 Weekend)Attractive Basic + Shift AllowanceJob Description:Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...

Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The RoleAnswer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

Roles & ResponsibilitiesRoles & Responsibilities Handle customer inquiries, complaints, suggestions, and commendations received via phone Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction Pay attention to customer needs, promptly provide...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesOutbound Call Agent (Call Centre)Salary: $ 2000 - $ 2800 Working Hours: Monday - Friday (9am - 6pm)Location: Bukit Merah CentralResponsibilities: Handling inbound calls on payment related to hospital bills Making outbound calls to follow up on payment related to hospital bills Receivables management General customer service duties...

Roles & ResponsibilitiesHiring an experience Call Center cum admin. Have experiences handing difficult customers and resolutions Hours planned : 10am to 4pm (weekdays only), max 30hrs a week flexi-work Those with Mandarin skill (bonus) Based in Office. Hourly rate from $12-15 Our office is 7 mins walk from Yio Chu Kang MRTTell employers what skills you...

Roles & ResponsibilitiesJOB DESCRIPTION:• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Ability to understand customers' needs and provide appropriate solutions and attention• Identify cross-sell opportunities during customer...

A successful candidate will have:Minimum of ITE, 'O' levels;Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage;Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette;Possess good command of written and spoken English.We offer a competitive...

Roles & ResponsibilitiesResponsibilities : Deliver initial support for IT-related concerns. Provide Level 1 technical assistance. Provide First Call Resolution (FCR) technical support via phone and email. Receive and answer all users IT service request calls and emails . Support the installation and upkeep of desktop systems. Provide Live-Chat...

Roles & ResponsibilitiesRoles & Responsibilities Handle customer inquiries, complaints, suggestions, and commendations received via phone Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction Pay attention to customer needs, promptly provide...

Roles & Responsibilities Position: Outbound Call Agent (Call Centre) x 3 Industry: Outsourcing Services for Medical Industry & Hospitals Basic Salary: $ 2,000 - $ 2,800 + Bonus (Based on Experience) Working Hours: Monday - Friday (9am - 6pm) Location: Bukit Merah / Tiong Bahru / Redhill, SingaporeResponsibilities: Handling inbound calls on payment...

Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The Role Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

Roles & ResponsibilitiesMNC Company Basic $2500 - $3000 + AWS + Variable Bonus Excellent Welfare and Benefits + Career progression Working location: West Working days: Monday to Friday Working hours: 8.30am – 5.30pmJob Responsibilities:Respond to all incoming calls regarding the customers' issues, especially relating to termination requests and turn...

Roles & ResponsibilitiesOverview :5 work's day ( 4 Weekdays + 1 Weekend)Attractive Basic + Shift AllowanceJob Description: Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers’ needs and provide appropriate...

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...