Banking Call Centre Officer

Company Overview:This Is An IT Support Group is a leading provider of IT support services. Our mission is to deliver exceptional customer service and provide innovative solutions to our clients.About the Job:We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our Call Centre Team, you will be...

Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...

Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...

About the PositionWe are seeking a highly skilled CALL CENTRE AGENT to join our team at Evo Outsourcing Solutions.As a Call Centre Agent, you will be responsible for handling customer calls in a professional and efficient manner. This includes responding to customer enquiries, resolving issues, and providing solutions to meet their needs.Key responsibilities...

Roles & ResponsibilitiesRaffles PlaceSalary Range: Up to $18/hrWorking hours: 9AM – 1PM or 10.30AM – 2.30PM 5-day work week (may include weekends & PH) Training about 10-12 full days Main duties and responsibilities:Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products...

Roles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Roles & ResponsibilitiesAs a Call Centre Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Roles and Responsibilities· Attend to customer enquiries, feedback and complaints via phone, email or in-person.· Check and...

Roles & ResponsibilitiesOverview :5 work's day ( 4 Weekdays + 1 Weekend)Attractive Basic + Shift AllowanceJob Description:Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate...

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesAs a Call Centre Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Roles and Responsibilities· Attend to customer enquiries, feedback and complaints via phone, email or in-person.· Check and...

Roles & ResponsibilitiesTraining Programme Details (Upcoming Training in Feb 2025)- There will be a 1-2 months training programme whereby you will be required to pass a role-play & technical assessment in order to be posted to your work teams (2 attempts given)- Minimum attendance required (95%) in order to pass the training programme.Shift Timings (Choose 1...

Roles & ResponsibilitiesTraining Programme Details (Upcoming Training in Feb 2025)- There will be a 1-2 months training programme whereby you will be required to pass a role-play & technical assessment in order to be posted to your work teams (2 attempts given)- Minimum attendance required (95%) in order to pass the training programme.Shift Timings (Choose 1...

Roles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...

About Evo Outsourcing SolutionsWe are a dynamic and growing company, committed to delivering exceptional customer experiences. As a Customer Support Officer, you will play a critical role in achieving this goal.Key Responsibilities:Proactively address customer inquiries, resolving issues in a timely and professional manner.Develop and maintain strong...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...

Key ResponsibilitiesThe Call Centre Representative will be responsible for ensuring the accuracy and integrity of data in our databases and information systems.The key responsibilities of this role include:Inputting, updating, and verifying data;Managing VIP and selected call lists;Assisting in the preparation of outbound call lists for our call...

Roles & ResponsibilitiesJob Description:You will provide quality and personalized one-stop information service for the clinics. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platformsJob Responsibilities:· Answer high-volume inbound calls and respond to inquiries related...