Outbound Call Agent

1 day ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Job Details:

  • Working days: Mon - Fri (office hours)
  • Work location: Clarke Quay / Novena (work in office)
  • Salary: UP to $3,300 per month
  • Contract duration: till Dec 2025 (Renewable depending on performance and project)
  • Able to start work immediately or within 1 month notice period

Responsibilities:

  • Conduct outbound calls & site visit to ensure timely consent collection
  • Reach out to the respondent from selected establishment to participate and in digital survey data transmission
  • Explain survey objectives and procedures to respondent on the confidential database to be extracted
  • Interpret survey questions to help respondents' comprehension
  • Compile, record, input results and data from interview surveys into the system
  • Conduct administrative tracking of the collection progress.
  • Ensure that the given KPI are being met based on the project timeline
  • Identify and report problems in obtaining valid data

Requirements:

  • At least 2 years experience in administrative & customer service
  • Prior experience in call center environment will be beneficial
  • Able to work in a fast paced environment & achieved assigned targets/KPIs
  • Well spoken & good communication skills
  • Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E
• EA License No. 01C4394
• Reg. R23117223 (Poh Siew Ling)

Tell employers what skills you have

Communication
Management of Call Centre
call centre
Field Surveys
site surveys
outbound customer calls
Outbound Calling
MS Office
Project Timeline
Good Communication Skills
Call Centre Management
Outbound calls
survey method
Excel
Customer Service
Call Center
Surveys

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