Banking Call Center Agent

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...

Take the first step towards a rewarding career in customer service!With our extensive training program, you'll gain the skills and confidence needed to excel in this dynamic field.We're seeking a highly motivated individual to join our team as a Contact Center Agent.About the Role:Deliver exceptional customer experiences through personalized...

Roles & ResponsibilitiesOverview :5 work's day ( 4 Weekdays + 1 Weekend)Attractive Basic + Shift AllowanceJob Description:Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The RoleAnswer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

Roles & ResponsibilitiesRoles & Responsibilities Handle customer inquiries, complaints, suggestions, and commendations received via phone Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction Pay attention to customer needs, promptly provide...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesOutbound Call Agent (Call Centre)Salary: $ 2000 - $ 2800 Working Hours: Monday - Friday (9am - 6pm)Location: Bukit Merah CentralResponsibilities: Handling inbound calls on payment related to hospital bills Making outbound calls to follow up on payment related to hospital bills Receivables management General customer service duties...

Roles & ResponsibilitiesHiring an experience Call Center cum admin. Have experiences handing difficult customers and resolutions Hours planned : 10am to 4pm (weekdays only), max 30hrs a week flexi-work Those with Mandarin skill (bonus) Based in Office. Hourly rate from $12-15 Our office is 7 mins walk from Yio Chu Kang MRTTell employers what skills you...

Roles & ResponsibilitiesJOB DESCRIPTION:• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Ability to understand customers' needs and provide appropriate solutions and attention• Identify cross-sell opportunities during customer...

Roles & ResponsibilitiesResponsibilities : Deliver initial support for IT-related concerns. Provide Level 1 technical assistance. Provide First Call Resolution (FCR) technical support via phone and email. Receive and answer all users IT service request calls and emails . Support the installation and upkeep of desktop systems. Provide Live-Chat...

Roles & Responsibilities Position: Outbound Call Agent (Call Centre) x 3 Industry: Outsourcing Services for Medical Industry & Hospitals Basic Salary: $ 2,000 - $ 2,800 + Bonus (Based on Experience) Working Hours: Monday - Friday (9am - 6pm) Location: Bukit Merah / Tiong Bahru / Redhill, SingaporeResponsibilities: Handling inbound calls on payment...

Roles & ResponsibilitiesRoles & Responsibilities Handle customer inquiries, complaints, suggestions, and commendations received via phone Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction Pay attention to customer needs, promptly provide...

Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The Role Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

Roles & ResponsibilitiesOverview :5 work's day ( 4 Weekdays + 1 Weekend)Attractive Basic + Shift AllowanceJob Description: Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers’ needs and provide appropriate...

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...

Roles & ResponsibilitiesHandle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards Troubleshoot issues and address customers' concerns promptly Provide product / service information when necessaryElsa Fontanne (CEI No. R24124496)Recruitment ConsultantContact Number: 67860100Email Address:...

Roles & ResponsibilitiesShift Timings (Choose One Shift Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or...