Call Center Associate

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

Roles & ResponsibilitiesAccessible working location Opportunities for professional development Good overall company benefitsAs an Call Centre Associate, you will be responsible for the following duties:Handle a high volume of inbound calls and respond to inquiries. Manage booking requests through online scheduling platforms. Schedule appointments and...

Roles & ResponsibilitiesHiring an experience Call Center cum admin. Have experiences handing difficult customers and resolutions Hours planned : 10am to 4pm (weekdays only), max 30hrs a week flexi-work Those with Mandarin skill (bonus) Based in Office. Hourly rate from $12-15 Our office is 7 mins walk from Yio Chu Kang MRTTell employers what skills you...

Roles & ResponsibilitiesResponsibilities : Deliver initial support for IT-related concerns. Provide Level 1 technical assistance. Provide First Call Resolution (FCR) technical support via phone and email. Receive and answer all users IT service request calls and emails . Support the installation and upkeep of desktop systems. Provide Live-Chat...

Roles & ResponsibilitiesMNC Company Basic $2500 - $3000 + AWS + Variable Bonus Excellent Welfare and Benefits + Career progression Working location: West Working days: Monday to Friday Working hours: 8.30am – 5.30pmJob Responsibilities:Respond to all incoming calls regarding the customers' issues, especially relating to termination requests and turn...

Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and resolving...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...

Roles & ResponsibilitiesHandle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards Troubleshoot issues and address customers' concerns promptly Provide product / service information when necessaryElsa Fontanne (CEI No. R24124496)Recruitment ConsultantContact Number: 67860100Email Address:...

Roles & ResponsibilitiesBenefits: Salary up to $2.5k Office Hours 5 days work week Fun Working Environment Training will be provided Outbound Call Associate:Initiate proactive contact with customers to gather essential information through surveys and telemarketing. Achieve individual and company key performance indicators (KPIs). Gain in-depth...

**Job Overview**We are looking for a Client Support Specialist to join our team at Recruit Express Pte Ltd.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional customer service through various communication channels.Solve complex customer issues in a...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

**Job Opportunity at ** We are seeking a highly skilled professional to join our team in a challenging role. About the Role: The successful candidate will be responsible for delivering exceptional customer service and support in a fast-paced environment. Key Responsibilities: Provide top-notch customer service through various communication channels. Solve...

Roles & ResponsibilitiesReports to Contact Centre Team LeadHandle customer service hotline and provide first level of supports from OMNI ChannelsResolve customer queries efficiently and escalate problems/issues promptly.Follow Standard operating procedures closely.Work as a team and ensure that the contact centre service level is metDiploma / NITEC / GCE 'O'...

Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The RoleAnswer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

Roles & ResponsibilitiesJOB DESCRIPTION:• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Ability to understand customers' needs and provide appropriate solutions and attention• Identify cross-sell opportunities during customer...

Roles & ResponsibilitiesDuration: Until Feb 2026, renewable contractLocation: Changi Business ParkSales Specialist is an entry level position responsible for responding to sales inquiries through inbound telephone and mail communications in coordination with the Customer Service team.The overall objective of this role is to provide resolution to client...

Roles & Responsibilities Key Responsibilities:Answering inquiries and providing exceptional support to customers Scheduling appointments and maintaining records Resolving customer concerns with professionalism and empathy Requirements:Strong interpersonal and communication skills Ability to multitask in a fast-paced environment Experience in a call...

Roles & Responsibilities Handle inbound and outbound customer calls professionally and efficiently. Respond to customer inquiries, resolve complaints, and provide accurate information. Stay updated on company products, services, and policies.Elsa Fontanne (CEI No. R24124496)Recruitment ConsultantContact Number: 67860100Email Address:...

Roles & ResponsibilitiesOutbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities• Meet and achieve the individual and company's key performance indicators• Acquire a strong knowledge of the products and services, culture and processes• Provide quality customer service and...