Call Centre/ Customer Service Associate

Roles & ResponsibilitiesAbout Us:We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced...

Customer Service Executive (Call Centre)Job Description: Responsibilities Assist Customer Service Manager in managing and driving the outsourced call centre in delivering high quality service to customers. Assist Customer Service Manager in managing and monitoring call centre performance to ensure that Key Performance Indicators and Service Level Agreement...

Roles & ResponsibilitiesAccessible working location Opportunities for professional development Good overall company benefitsAs an Call Centre Associate, you will be responsible for the following duties:Handle a high volume of inbound calls and respond to inquiries. Manage booking requests through online scheduling platforms. Schedule appointments and...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Roles & ResponsibilitiesJob Scope: Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Roles & ResponsibilitiesJob Scope: Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Job DescriptionThis is an exciting opportunity for a highly motivated and organized individual to join our team as a Call Centre Officer. The successful candidate will be responsible for handling customer inquiries, resolving complaints and providing excellent customer service. We are looking for someone who is able to multitask, has excellent communication...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg emails Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg emails Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...

Roles & ResponsibilitiesJob Scope: Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Roles & ResponsibilitiesJob Scope: Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Roles & ResponsibilitiesReports to Contact Centre Team LeadHandle customer service hotline and provide first level of supports from OMNI ChannelsResolve customer queries efficiently and escalate problems/issues promptly.Follow Standard operating procedures closely.Work as a team and ensure that the contact centre service level is metDiploma / NITEC / GCE 'O'...

Roles & Responsibilities- 1-2 years full time outsource contract (renewable)- Up to $2300 + PB- Mon to Fri: 8.30am- 6pm- AMKJob Responsibilities:Outbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities• Meet and achieve the individual and company's key performance...

Roles & Responsibilities- 1-2 years full time outsource contract (renewable)- Up to $2300 + PB- Mon to Fri: 8.30am- 6pm- AMKJob Responsibilities:Outbound Call Associate• Proactive contact and engage customers to gather critical information through survey, telemarketing activities• Meet and achieve the individual and company's key performance...

Job Responsibilities: Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services. Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily. Depending on the projects assigned, candidates may be required to...

Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...

Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...

Roles & ResponsibilitiesYou will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...