Call Centre Associate
3 days ago
About Us:
We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Job Scope:
- Respond promptly and professionally to inquiries received via emails and inbound calls, ensuring a high level of customer satisfaction.
- Identify and clarify customer issues, providing accurate information and implementing effective solutions to resolve problems.
- Fulfill customer requests by providing relevant information, completing transactions, and forwarding requests to the appropriate departments as needed.
- Assist patients in arranging and booking appointments, ensuring efficient scheduling and coordination of services.
- Perform other ad hoc duties as assigned to support the smooth operation of the call centre and meet organizational objectives.
Job Requirements:
- Minimum GCE O/N level qualification or equivalent.
Join Our Team:
If you're looking for a rewarding career where you can make a difference by assisting others and providing exceptional customer service, we invite you to join our team as a Call Centre Associate. With opportunities for growth and development, we offer a supportive work environment where your contributions are valued and recognized.
How to Apply:
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button
** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**
“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”
JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Hoh Mei Ling
EA Personnel Reg No: R21103150
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Interpersonal Skills
Arranging
Exceptional Customer Service
Administration
Assisting Others
Good Communication Skills
Freight
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Scheduling
Customer Service Experience
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