Healthcare Call Centre Associate

1 week ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Job Description

We are seeking a highly skilled and motivated individual to join our team as a Central 3 Months Temp Call Centre Associate. This is an exciting opportunity for someone looking to gain valuable experience in customer service and communication.

Key Responsibilities:
  • Handling inbound calls and email requests from customers with general enquiries, ensuring timely resolution and meeting hospital targeted service standard levels.
  • Managing large volumes of calls in a fast-paced environment, utilizing call center scripts to effectively address different topics.
  • Identifying customer needs, clarifying information, researching issues, and providing solutions that meet their expectations.
Requirements:
  • Minimum GCE O levels/N Levels/Diploma in any discipline.
  • Excellent communication and interpersonal skills, enabling effective interaction with customers and colleagues alike.
Benefits and Opportunities:

This temporary position offers a unique chance to develop essential skills in customer service, communication, and problem-solving. With a strong focus on quality and professionalism, you will have the opportunity to work with a dynamic team and contribute to delivering exceptional service to our clients.

About Our Company

We are RECRUIT EXPRESS PTE LTD, a leading recruitment agency dedicated to connecting top talent with exciting job opportunities. Our commitment to excellence drives us to provide personalized support and guidance throughout your career journey.

Estimated salary: SGD 25,000 - SGD 30,000 per annum, depending on experience and qualifications.



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