Healthcare Support Specialist, Call Centre
1 month ago
We are seeking a highly skilled and customer-focused Healthcare Support Specialist to join our team at Sengkang General Hospital Pte. Ltd.
Job SummaryThe successful candidate will be responsible for providing top-notch information services to patients and managing outpatient appointments through various communication channels. This role is ideal for individuals with excellent interpersonal and communication skills, who thrive in fast-paced environments.
Responsibilities- Provide quality and personalized support to patients via phone, email, web chat, and other online platforms.
- Manage outpatient appointments efficiently and effectively.
- Develop strong relationships with patients, colleagues, and stakeholders to ensure seamless service delivery.
- GCE 'N' Level / GCE 'O' Level with at least 1 year of relevant experience or NITEC in Service Skills (preferably).
- Experience in call centre, customer service, or healthcare industry will be advantageous.
- Excellent team player with strong interpersonal and communication skills.
- Customer-oriented and highly adaptable in a dynamic and fast-paced environment.
- Proficient in Microsoft Office applications.
- Able to commit to rotating shifts, including weekends & public holidays.
In this role, you can expect a competitive salary of approximately $3500 - $4500 per month, commensurate with experience, as well as opportunities for professional growth and development within our organisation.
-
Call centre support
7 days ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole: Call Centre RepresentativeWork Location: Woodlands/Yishun/BendemereMonthly Salary Budget: $2,000 to $2,500 maximumDomain: HealthcareJob Description:ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or...
-
Call centre support
7 days ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole: Call Centre RepresentativeWork Location: Woodlands/Yishun/BendemereMonthly Salary Budget: $2,000 to $2,500 maximumDomain: HealthcareJob Description:ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or...
-
Centre Manager
7 days ago
Singapore SGP HEALTHCARE INVESTMENTS PTE. LTD. Full timeRoles & ResponsibilitiesClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management...
-
Centre Manager
7 days ago
Singapore SGP HEALTHCARE INVESTMENTS PTE. LTD. Full timeRoles & ResponsibilitiesClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management...
-
Call Centre Agent
2 weeks ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection...
-
Call Centre Agent
2 weeks ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection...
-
Temp Call Centre Assistant
7 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesAs a member of the Contact Centre, you will be responsible for scheduling appointments, promoting hospital services, handling enquires and feedback. You will also be involved in supporting service operations and deployment to improve customers' experience.Responsibilities:· Answer incoming calls from customers needing assistance in...
-
Temp Call Centre Assistant
7 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesAs a member of the Contact Centre, you will be responsible for scheduling appointments, promoting hospital services, handling enquires and feedback. You will also be involved in supporting service operations and deployment to improve customers' experience.Responsibilities:· Answer incoming calls from customers needing assistance in...
-
Call Centre Agent
2 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesResponsibilities: Respond to patient / general public phone call queries Respond according to SOP Liaise with Healthcare Professionals Redirect calls to relevant personnels / departments as needed Attend to emergency calls effectively and follow SOP as trained Any admin duties as assignedRequirements: Min Nitec or Diploma in...
-
Call Centre Agent
2 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesResponsibilities: Respond to patient / general public phone call queries Respond according to SOP Liaise with Healthcare Professionals Redirect calls to relevant personnels / departments as needed Attend to emergency calls effectively and follow SOP as trained Any admin duties as assignedRequirements: Min Nitec or Diploma in...
-
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeRoles & ResponsibilitiesAs part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...
-
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeRoles & ResponsibilitiesAs part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...
-
Singapore This is an IT support group Full timeJob Requirements Call Centre / Customer Service Experience No Experience Are Welcome To Apply - Training Will Be Provided Office Hour / 5 Days Work Week (Able to Work on Weekends)CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels e.g., email Handle inbound and outbound calls, and sometimes emails Proper recording of...
-
Call Support Specialist/ Telemarketer
8 hours ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesCall Support Specialist/ Telemarketer (WFH, Remote Support) - Commission basedSTAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).We want you and we would like to journey with you to help you achieve...
-
Call Support Specialist/ Telemarketer
8 hours ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesCall Support Specialist/ Telemarketer (WFH, Remote Support) - Commission basedSTAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).We want you and we would like to journey with you to help you achieve...
-
Call Centre Associate
7 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesJob Scope: Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...
-
Call Centre Associate
7 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesJob Scope: Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...
-
Call Centre Agent
3 months ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...
-
Call Centre Agent
4 weeks ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...
-
Call Centre Team Leader
2 weeks ago
Singapore CONNECT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...