Patient Service Associate, Call Centre

About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Healthcare Call Centre Associate.This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and service in a fast-paced call centre environment.Key ResponsibilitiesPatient Registration: Ensure accurate and timely...

You will provide quality and personalized one-stopinformation service for the Hospital. This includes handlinggeneral enquiries and managing outpatient appointments throughphone, email, web chat, as well as other onlineplatforms.Requirements:•GCE 'N' Level / GCE 'O' Level with at least 1 year of relevantexperience or NITEC in Service Skillspreferably•...

Family Group: Ancillary As a Patient Service Associate, you will be expected to deliver friendly, efficient customer serviec and create a warm and welcoming atmosphere for all of internal and external customer /...

Job ID: 7430Job Function: Ancillary To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/patients, with the key aim of providing excellence, patient care, and satisfaction. Endoscopy and OT Listing Ensure that the Operating Theatre and Endoscopy Centre Lists are arranged...

Roles & ResponsibilitiesDuties & Responsibilities Responsible for professionally handling customers' queries, appointments and referral of services, across all touch-points [email, hotlines, live chats, faxes, letters] Understand the requirements of the caller and provide complete and accurate information, go beyond the call of duty in assisting all...

Job OverviewWe are seeking a highly skilled and dedicated Senior Patient Service Associate to join our team at the NATIONAL SKIN CENTRE (SINGAPORE) PTE LTD.

Job Responsibilities: Respond promptly and professionally to customer enquiries via phone, email, and online messaging platforms. Assist with appointment bookings for regular health screenings and vaccinations. Deliver high-quality customer service by addressing both internal and external stakeholders' enquiries and feedback in a timely manner. Ensure...

Role OverviewThe Supreme HR Advisory Pte. Ltd. is seeking a skilled Customer Service Representative to join our team in the Call Centre department.About the RoleThis position involves handling inbound calls related to hospital bills, making outbound calls to follow up on payment, and managing receivables. The successful candidate will provide excellent...

Roles & ResponsibilitiesResponsibilities: Patient Registration Appointment booking for patients Frontline counter duties Call centre scope Data Entry Other ad hoc duties as assignedRequirements: Minimum Nitec/ Diploma in any field of study Entry level - no related exp needed, training provided Open to work 2 or 3 shift preferred*We regret to inform...

Roles & ResponsibilitiesResponsibilities: Patient Registration Appointment booking for patients Frontline counter duties Call centre scope Data Entry Other ad hoc duties as assignedRequirements: Minimum Nitec/ Diploma in any field of study Entry level - no related exp needed, training provided Open to work 2 or 3 shift preferred*We regret to inform...

Roles & ResponsibilitiesAbout Us:We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Job OpportunityWe are seeking a skilled Temporary Call Centre Representative to join our team. This role involves providing exceptional customer service to patients and the general public.About the RoleThe successful candidate will be responsible for answering patient enquiries and incoming calls in a professional and courteous manner. They will also be...

About Sengkang General Hospital PTE. LTD.We are a reputable healthcare provider in Singapore, dedicated to delivering high-quality medical services to our patients. Our team of experienced professionals is committed to providing personalized care and support to those in need.Job SummaryWe are currently seeking a skilled Hospital Support Specialist - Call...

About JOBSTUDIO PTE. LTD.We're a dynamic organization seeking dedicated individuals to join our team as Customer Service Representatives in our call centre. As a vital part of our operations, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service.Job Description:Main...

At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...

Patient Service Associate - Healthcare Location: Singapore Central Work Type: Permanent Provide administrative support to the clinic. Call and obtain of patient’s appointment. Any other assignment assign by Nurse Manager. Responsibilities: Provide administrative support to the clinic. Orders of medical items used for weekly supply. Call and obtain of...

Roles & ResponsibilitiesYou will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients’ feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer...

Job DescriptionWe are seeking a skilled Call Centre Associate to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, emails, and inquiries.Main Responsibilities:Handle customer calls, emails, and complaints in a professional and timely mannerManage feedback...

Join TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...