Customer Service Representative
3 days ago
About JOBSTUDIO PTE. LTD.
We're a dynamic organization seeking dedicated individuals to join our team as Customer Service Representatives in our call centre. As a vital part of our operations, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service.
Job Description:Main Responsibilities:
- Respond promptly and professionally to inquiries received via emails and inbound calls, ensuring a high level of customer satisfaction.
- Identify and clarify customer issues, providing accurate information and implementing effective solutions to resolve problems.
- Fulfill customer requests by providing relevant information, completing transactions, and forwarding requests to the appropriate departments as needed.
- Assist patients in arranging and booking appointments, ensuring efficient scheduling and coordination of services.
- Perform other ad hoc duties as assigned to support the smooth operation of the call centre and meet organizational objectives.
Requirements:
- Minimum GCE O/N level qualification or equivalent.
What We Offer:
A rewarding career with opportunities for growth and development, a supportive work environment where your contributions are valued and recognized, an estimated salary of SGD $2500-$3500 per month based on experience, Microsoft Office skills, excellent communication skills, and a chance to work with a reputable organization like JOBSTUDIO PTE. LTD.
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