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Customer Service Representative

1 month ago

Singapore CHOPARD (ASIA) PTE LTD Full time
Job Title

Customer Service Representative

Company Overview

We are a leading luxury watch manufacturer seeking an experienced Customer Service Representative to join our team in Singapore. Chopard (Asia) Pte Ltd is a well-established company with a strong reputation for delivering exceptional customer service.

Salary and Benefits

The successful candidate can expect a competitive salary of SGD 60,000 - SGD 80,000 per annum, depending on experience. In addition to a generous salary, we offer a range of benefits including medical insurance, annual leave, and opportunities for career growth and development.

Job Description

We are looking for a skilled Customer Service Representative to support our Customer Service Team in managing spare parts, tools, and support services. The ideal candidate will have 3 years of experience in a similar role and possess excellent communication and problem-solving skills. Key responsibilities include:

  • Managing inventory levels and ensuring timely delivery of spare parts and tools
  • Handling order inquiries and resolving customer complaints efficiently
  • Coordinating logistics and shipment for all stakeholders
Required Skills and Qualifications

To be successful in this role, you will need to have:

  • 3 years of experience in a similar capacity
  • Excellent computer skills in Microsoft Word, Excel, and Salesforce
  • Strong analytical mind and attention to detail
  • Ability to work independently and meet tight deadlines
Benefits

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to work with a renowned luxury watch brand
Others

If you are a motivated and organized individual with a passion for delivering exceptional customer service, please submit your application today.