Senior / Patient Service Associate (Contact Centre)

Roles & ResponsibilitiesAt Sengkang General Hospital PTE LTD, we are seeking a highly skilled and dedicated individual to join our team as a Senior Patient Service Associate. This role involves providing exceptional patient care and support services to ensure a positive hospital experience for our patients and their families.Key Responsibilities:· Handle...

Job SummaryWe are seeking a highly skilled Senior Customer Service Associate to join our team at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. As a key member of our Group Contact Centre, you will be responsible for providing exceptional customer service to patients and the public.

Institution: National University Health System Senior / Executive, Group Contact Centre Overview and Purpose of the Position NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the...

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic? As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolving their challenges, and promoting and educating health services/programmes. You will also...

Job OverviewThe role of a Senior Patient Service Associate at Recruit Express Pte Ltd involves handling various administrative duties and patient-related tasks. Key responsibilities include managing patient admissions, scheduling appointments, collecting deposits and payments, and providing pre-admission financial counseling. The ideal candidate will possess...

Roles & ResponsibilitiesWe are seeking Patient Service Officers who are deeply committed to the healthcare sector and wish to contribute to enhancing patients' lives. This role involves delivering exceptional non-clinical patient care at our cancer centers, requiring strong interpersonal skills to interact with both patients and doctors.Key Responsibilities:...

Roles & ResponsibilitiesMain Responsibilities1. Perform required entries in computer systems such as SAP, EMR. Data entry for patient registration, admission, transfer and discharge.2. Perform payment and financial counselling duties for surgical procedures and services.3. Provide support for OT/Endo listing and services:a. Print elective listing for Nursing...

Company description: The National Neuroscience Institute (NNI), Singapore is the national specialist centre and regional centre for clinical referrals for the management and treatment of the neurosciences, as well as for education and research conducted in the field. NNI offers over 20 subspecialties in neuroscience care and treats a broad range of illness...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/patients with the key aim of providing excellent patient care.MAJOR DUTIES AND RESPONSIBILITIES Assists to oversee the smooth and efficient running of the clinic counter...

As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy manpower Prepare...

You will provide service to our patients and visitors including patients’ registration, bed reservation, appointment scheduling, billing, financial counseling, room assisting and follow-up. Full Time only 3 rotating shifts, 6 days. Job RequirementsPleasant personality with passion for service excellence and ability to work under pressure. Yishun Community...

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

Office hours (5.5 days work week)Competitive remuneration + 13th month bonus + Bonuses Island-wide vacancy available As a Patient Service Associate, you will be responsible for the following duties: Support the daily operations of a specialist outpatient clinic Assist walk-in patients and handle phone inquiries Schedule appointments for patients Manage...

Roles & ResponsibilitiesReporting to the Centre Supervisor, you will work collaboratively to support the daily operations of the assigned Active Ageing Centre (AAC), ensuring its activities and services align with the objectives set by funders and Loving Heart (LH).Key Responsibilities1. Programme Facilitation Conduct active ageing programmes within and...

 Job Role OverviewWe are seeking a motivated and caring Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our healthcare team, you will provide exceptional service to our patients and visitors, ensuring a positive experience throughout their journey with us.Main ResponsibilitiesOur ideal candidate will be...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...

Come join us to be a strong advocate to share with patients on self-help and self-care!You will proactively promote and educate patients on the use of mobile applications and self-help functions, and onboard them into nationwide healthcare initiatives (e.g. Healthier SG) to promote self-care. You will have the opportunity to positively make a difference to...

Roles & ResponsibilitiesWoodlands Health Campus (WHC) envisions personalised and quality healthcare for the community of the future. It will co-develop and integrate services with community stakeholders, and extend care beyond the hospital into the community as well as homes.To maintain a high level of service quality at the reception and appointment hotline...

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service. Job Responsibilities: To provide clerical and operational support in Telehealth Team Reception services including patient registration,...