Call Centre Representative

22 hours ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Job Overview

We are seeking a highly skilled Call Centre Representative to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving their queries in a timely and professional manner.

About the Role

The successful candidate will have prior experience in a call centre environment and possess excellent communication skills. You will be required to handle high volumes of inbound and outbound calls, identify customer needs and provide solutions, and offer information on products and services.

In addition to your customer-facing skills, you will also be responsible for updating customer records and interactions in our CRM system, resolving complaints, and escalating complex issues as needed.

Requirements

To be successful in this role, you will need to have no education requirement, but prior customer service or call centre experience is essential. You will also need to be able to maintain professionalism and empathy in all interactions and meet performance metrics.

Benefits

We offer a competitive salary range of SGD 25,000 - SGD 35,000 per annum, depending on experience, and opportunities for career growth and development within our company.

What We Offer

At RECRUIT EXPRESS PTE LTD, we value our employees and offer a range of benefits, including a dynamic work environment, opportunities for training and development, and a competitive salary package.

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