call centre

Roles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...

Roles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Roles & ResponsibilitiesManage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed through Any other duties assigned from time to...

Roles & ResponsibilitiesReports to Contact Centre Team LeadHandle customer service hotline and provide first level of supports from OMNI ChannelsResolve customer queries efficiently and escalate problems/issues promptly.Follow Standard operating procedures closely.Work as a team and ensure that the contact centre service level is metDiploma / NITEC / GCE 'O'...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesResponsibilities:· Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries;· Fulfillment follow through on case handling and with customers;· Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and...

Roles & ResponsibilitiesResponsibilities:You will support the Manager to drive performance and service quality in the call centres across through call and email audits, as well as from patients' feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer...

Roles & ResponsibilitiesDuration: 3-6 months Working Hours: 5.5 days office hours Location: Bukit Merah Salary: Up to $13/ hr Job Scope: - Answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. - Assist to answer calls and provide one-stop information and assistance...

Roles & ResponsibilitiesOur client is a well-established MNC, market leader in the wholesale industry. They are looking for a Call Centre Manager to assist their team for the next phase of their business. They are located in the Redhill area – easily accessible.Responsibilities:Lead team discussions to align on goals, performance expectations, and key...

Roles & ResponsibilitiesJob ScopeAnswer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards Assist to answer calls and provide one-stop information and assistance to callers when required. Handle the feedbacks from patients and resolving service related incidents, as...

Roles & ResponsibilitiesDuration: 6 months to Perm Working Hours: 5 days office hours Salary: $2.5K Job Scope: •Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks•Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and...

Roles & Responsibilities Attending to incoming calls from internal and external stakeholders Achieving department KPI’s and attending to all interactions across all platforms professionally and with a high level of service Ensuring all cases peratining to the building issues have been resolved/attended within agreed timeframe. Collaborate with medical...

Roles & ResponsibilitiesAccessible working location Opportunities for professional development Good overall company benefitsAs an Call Centre Associate, you will be responsible for the following duties:Handle a high volume of inbound calls and respond to inquiries. Manage booking requests through online scheduling platforms. Schedule appointments and...

Roles & ResponsibilitiesAttending to incoming calls from internal and external stakeholders Achieving department KPI's and attending to all interactions across all platforms professionally and with a high level of service Ensuring all cases peratining to the building issues have been resolved/attended within agreed timeframe. Collaborate with medical...

Roles & ResponsibilitiesAs part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...

**Job Title:** Call Centre Assistant **Duration:** 6-Month Contract (Under RE) to Permanent Position **Working Hours:** Monday-Friday, 8:30am-5:30pm **Salary:** $2.5k per annum **Job Scope:**Adhere to work processes and standard operating procedures in performing daily tasks. Receive and handle inbound customer orders, queries, and complaints via phone...

About the RoleThis is an exciting opportunity to join our Call Centre team as a Telephone Operator.You will be working closely with our customers and colleagues to provide a high level of service and support.

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and resolving...

Job Title: Call Centre Assistant Duration: 6 Month Contract (Under RE) to Perm Working Hours: Monday-Friday, 8.30am-5.30pm Salary: $2.5k per annum Job Scope: Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks. Receive and handle inbound customer orders, queries and complaints via hotline. Document and record...