Temp Call Centre Assistant
2 weeks ago
Job Scope
- Answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards
- Assist to answer calls and provide one-stop information and assistance to callers when required.
- Handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package
- Liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.
- Minimum GCE O levels/N Levels/A levels/Diploma in any discipline
- Good communication and interpersonal skills
Working hours
- Mon – Fri: 8 am – 5 pm / 730am to 430pm / 7am to 4pm (Might start as early as 7am or 730am on certain days)
- Sat: 8 am – 12 pm / 730am to 1130am / 7am to 11am
Interested applicants, please email your updated CV to healthcare@recruitexpress.com.sg or WA 9749 0298 for more information.
We regret to inform that only shortlisted candidates will be contacted.
EA Personnel No: R23116144
EA Personnel Name: Lim Ruo Yi, Rachel
Company Registration Number: Recruit Express Pte Ltd (99C4599)
Tell employers what skills you haveExcellent Communication Skills
Oral Communication Skills
Interpersonal Skills
Good Interpersonal Communication Skills
Excellent Written Communication Skills
Cross-cultural Communication Skills
Communication Skills
Good Written Communication Skills
Excellent Interpersonal Communication Skills
Oral & Written Communication Skills
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