Temp Call Centre Assistant

2 weeks ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

Job Scope

  • Answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards
  • Assist to answer calls and provide one-stop information and assistance to callers when required.
  • Handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package
  • Liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.
  • Minimum GCE O levels/N Levels/A levels/Diploma in any discipline
  • Good communication and interpersonal skills

Working hours

  • Mon – Fri: 8 am – 5 pm / 730am to 430pm / 7am to 4pm (Might start as early as 7am or 730am on certain days)
  • Sat: 8 am – 12 pm / 730am to 1130am / 7am to 11am

Interested applicants, please email your updated CV to healthcare@recruitexpress.com.sg or WA 9749 0298 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Tell employers what skills you have

Excellent Communication Skills
Oral Communication Skills
Interpersonal Skills
Good Interpersonal Communication Skills
Excellent Written Communication Skills
Cross-cultural Communication Skills
Communication Skills
Good Written Communication Skills
Excellent Interpersonal Communication Skills
Oral & Written Communication Skills
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