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Call Center Officer

4 weeks ago

Singapore EA RECRUITMENT PTE. LTD. Full time
Roles & Responsibilities
  • MNC Company
  • Basic $2500 - $3000 + AWS + Variable Bonus
  • Excellent Welfare and Benefits + Career progression
  • Working location: West
  • Working days: Monday to Friday
  • Working hours: 8.30am – 5.30pm

Job Responsibilities:

  • Respond to all incoming calls regarding the customers' issues, especially relating to termination requests and turn them into contract renewal
  • Answer all incoming calls promptly and effectively in an efficient and professional manner
  • Document all calls and actions taken into the system ensuring that all updates and amendments are accurate
  • Follow through and take ownership of all queries from customers where possible
  • Work towards KPI set by Leader
  • Any others ad hoc duties as assigned

Job Requirements:

  • Possess minimum Nitec and/or Diploma in Office Administration or relevant field
  • Possess minimum 1-2 years of relevant experience in call centre working environment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

  • Work experiences and job responsibilities
  • Current and Expected salary
  • Reason for leaving
  • Date of availability
  • Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

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Call Center