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Call Center Support Specialist

2 weeks ago

Singapore SOMERSET IMAGING CENTRE PTE. LTD. Full time
About the Role

We are seeking a skilled Call Center Support Specialist to join our team at SOMERSET IMAGING CENTRE PTE. LTD. As a key member of our customer service team, you will provide timely support to customers and help resolve their inquiries and concerns.

Key Responsibilities:
  • Respond to customer inquiries in a prompt and professional manner
  • Maintain accurate records of customer interactions and appointments
  • Utilize problem-solving skills to resolve customer complaints and concerns
Requirements:
  • Excellent interpersonal and communication skills, with the ability to build rapport with customers
  • Able to work independently in a fast-paced environment with competing priorities
  • Experience in a call center or customer-facing role is an asset but not required