Call Center Agent

**Duration: 12 months contract role** **Role**: - Customer Service Management - first-level helpdesk to answer calls. - Provide first-call resolution for users who contact our public-facing hotline. - To resolve issues or requests in a timely manner, work with other support teams or product teams. - All incidents should be properly documented, notified,...

**Full-time** **Call** **Center** **Agent** Locations (assigned based on requirements): 1. Near Jurong East MRT 2. Near Chua Chu Kang MRT Working hours: Mondays to Sundays, 0830 to 1700 (5 days' work week) **Responsibilities**: - Attending to enquiries over the phone - Scheduling for appointments **Job Requirements**: - Experience in call...

My client is looking out for: Call Centre Customer Service Agents **Job Description**: Manage customer disputes and issues in a positive manner Interacts effectively with the Operations team, business partners, and internal departments Identifies opportunities to improve processes and services Interacting with members who may have serious chronic...

**Job Title : Customer Service Officer (Call Center)** **Responsibilities**: - within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management...

Identify and escalate complex problems/ to supervisors or senior agents for follow-up - Other ad hoc duties as assigned by Senior Agents or Supervisors **Requirements**: - Minimum A level or Diploma in any discipline - Good customer service, written communication and interpersonal skills - Independent, reliable and responsible - Adaptable and fast learners

Outbound Call Agent Salary: $ $ 2800 Working Hours: Monday - Friday (9am - 6pm) Location: Bukit Merah Central Responsibilities: Handling inbound calls on

As a call center agent for a limousine company and airport transfer company in Singapore, your duties may include: 1. Answering incoming calls from customers and providing information about limousine services, airport transfers, rates, and availability. 2. Assisting customers with booking reservations for limousine services or airport transfers, including...

Key Outbound Call Agent RoleWe are seeking a highly motivated and skilled Outbound Call Agent to join our team in this dynamic role. In this position, you will be responsible for making outbound calls to follow up on various matters."] ,

**Applicants may **send your CV** (together with a cover letter) in MS Word or PDF format to us.** **Call Centre Agent, HoME+** **Community Engagement** **About the HoME+ programme** **JOB PURPOSE** The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and...

Job description **Fresh Grads are welcome to apply!** **Contract Employment for 12 months -** RENEWABLE / CONVERSION TO PERM ( based on performance ) **Work Location**: Jurong East **Salary : Up to S$3800 **depends on experience** **Shift work required - Morning and Night Shifts** **Requirements**: - Deliver personalized service over the telephone to...