Call Center Agent

2 days ago

Singapore U3 InfoTech Pte Ltd Full time

**Job Title : Customer Service Officer (Call Center)**

**Responsibilities**:

- within Service Levels and to deliver pleasant Customer Experiences
- Follow-up on all outstanding incidents/cases
- Logged all calls reported into the case management system
- Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

**Working Hours**
**able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays)**

**1. Staggered office hours for Mon to Fri: 8.30 am - 5.30 pm, 9 am - 6 pm**

**2. Staggered office hours for Saturday : 8.30 am - 12.30 pm, 9 am - 1 pm**

**About the Company**
U3 Infotech is a Technology Solutions, Managed Services, and Talent Management Solutions company with over 2 decades of experience in the APAC region since 2002. Our clients include Fortune 100, MNCs, Leading Regional Organisations, Government organizations, and Startups. We work with clients across Banking, Insurance, Bio-Science, Pharmaceutical, Healthcare, Engineering, Product, and Supply Chain domains.
We have been growing rapidly through value creation, solving complex problems, and addressing the opportunities of our clients’ businesses. We differentiate ourselves through our deep commitment at all levels, entrepreneurial mindset, outcome-driven approach, and financial resources.

**Job Type**: Contract
Contract length: 12 months

Pay: $2,800.00 - $3,000.00 per month

  • Call Center Agent

    4 days ago

    Singapore Collabera Full time

    **Duration: 12 months contract role** **Role**: - Customer Service Management - first-level helpdesk to answer calls. - Provide first-call resolution for users who contact our public-facing hotline. - To resolve issues or requests in a timely manner, work with other support teams or product teams. - All incidents should be properly documented, notified,...

  • Call Centre Agent

    2 days ago

    Singapore Certis Human Resource Services Full time

    **Full-time** **Call** **Center** **Agent** Locations (assigned based on requirements): 1. Near Jurong East MRT 2. Near Chua Chu Kang MRT Working hours: Mondays to Sundays, 0830 to 1700 (5 days' work week) **Responsibilities**: - Attending to enquiries over the phone - Scheduling for appointments **Job Requirements**: - Experience in call...

  • Call Center Agent

    2 days ago

    Singapore Capzen technologies Full time

    **Below is the JD** - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction - Consistently...

  • Call Center Agents

    2 weeks ago

    Singapore TERRA SYSTEMS PTE. LTD. Full time

    Identify and escalate complex problems/ to supervisors or senior agents for follow-up - Other ad hoc duties as assigned by Senior Agents or Supervisors **Requirements**: - Minimum A level or Diploma in any discipline - Good customer service, written communication and interpersonal skills - Independent, reliable and responsible - Adaptable and fast learners

  • Call Agent

    6 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Outbound Call Agent Salary: $ $ 2800 Working Hours: Monday - Friday (9am - 6pm) Location: Bukit Merah Central Responsibilities: Handling inbound calls on

  • Call Centre Agent

    2 weeks ago

    Singapore UGKS LIMOUSINE PTE. LTD. Full time

    As a call center agent for a limousine company and airport transfer company in Singapore, your duties may include: 1. Answering incoming calls from customers and providing information about limousine services, airport transfers, rates, and availability. 2. Assisting customers with booking reservations for limousine services or airport transfers, including...

  • Call Center Operations Manager

    13 hours ago

    Singapore beBeeSolarEnergyManager Full time $4,000 - $6,000

    At the forefront of renewable energy, we are seeking a skilled professional to oversee and optimize our call center operations. This is a unique opportunity for an individual with expertise in managing complex systems and driving efficiency.We provide expert services in solar energy solutions, helping businesses and homeowners transition to clean energy...

  • Lead Call Agent

    4 days ago

    Singapore beBeeoutbound Full time $4,000 - $6,000

    Key Outbound Call Agent RoleWe are seeking a highly motivated and skilled Outbound Call Agent to join our team in this dynamic role. In this position, you will be responsible for making outbound calls to follow up on various matters."] ,

  • Call Centre Agent, Home+

    5 days ago

    Singapore Singapore Red Cross Society Full time

    **Applicants may **send your CV** (together with a cover letter) in MS Word or PDF format to us.** **Call Centre Agent, HoME+** **Community Engagement** **About the HoME+ programme** **JOB PURPOSE** The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and...

  • Call Center Agent

    4 days ago

    Singapore Bhavyam infotech Full time

    Job description **Fresh Grads are welcome to apply!** **Contract Employment for 12 months -** RENEWABLE / CONVERSION TO PERM ( based on performance ) **Work Location**: Jurong East **Salary : Up to S$3800 **depends on experience** **Shift work required - Morning and Night Shifts** **Requirements**: - Deliver personalized service over the telephone to...