Call Centre Admin Officer

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Key Attributes: Customer Service Oriented, Fun Loving, People Person. Role Description: You will need to know the tour products well and deliver consistently good customer service at all times. Support customer queries over phone and email, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction. Assist our Travel...

**Call Centre Officers / CCTR Officers (36 Headcounts)** We have received industry recognitions for customer service excellence and innovation, with numerous wins in the CCAS (Contact Centre Association of Singapore) Regional Contact Centre Awards. Most notably, we won 6 Golds and 2 Silvers in the "Best In-House Contact Centre (Above 100 seats)" category...

**Call Center / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Will Be Provided**: - **5 Days / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc...

**Call Centre Experience**: - **Office Hour / 5 Days Work Week (including weekends)** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in interactions with all customers -...

Roles & ResponsibilitiesDetails:Permanent PositionCentralUp to $2,700 + Allowances + BonusRostered 5 Days a week (4 Weekdays 1 Weekend) Office HoursDuties:Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customer's needs and provide quick, accurate and satisfactory answers to their queries Ensure...

**Call Center cum Admin** - Attending to inbound / outbound calls - To address customer issues and resolve them in a timely and efficient manner. - Ensure follow up on cases escalated - Provide administrative support assigned by Project Manager - Other ad hoc duties as assigned by Project Manager **Requirement**: Basic English / Short notice will be...

1 year exp **Roles & Responsibilities** - 1 year renewable contract - shift role (day/night) - 12 hours (3 days off per week) - Industry: Electronics/Electrical/Software System Responsiblities - Handle inbound call and provide info peraining to tasks allocated - Manage feedback and resolve issues - Prepare analysis reports and relay info to stakeholders in...

Roles & Responsibilities(Shortlisted Candidates Will Be Working For The Banking Sector Client):- Interested Candidates Please Apply Directly or Reach Out To Our Recruiters (Law Bing Yee - +65 8332 1192 | EA License No. 24C2333 EA Personnel No. R23114521)Shift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1...