Call Centre Officer

**Call Centre / Call Customer Service Exp**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

**Call Centre / Customer Service / Hospitality Exp**: - **5 Days (Including Weekends)** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal skills - Customer service oriented -...

Description: Location singapore Changi business park or Jurong. Freshers can also apply As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

We are seeking a skilled Call Centre Officer to join our organization. As a key member of our customer service team, you will be responsible for attending to incoming calls, explaining products, and keying information into our system. Key Responsibilities: Attend to incoming calls Explain about products Key info into system Perform other ad hoc...

Job Opportunity We are seeking a skilled and motivated Call Centre Officer to fill this role. Key Responsibilities: Attend to calls professionally and courteously Enter key information into the system accurately and efficiently Perform other assigned duties as required by management Requirements: Minimum GCE O Level/Higher NITEC...

**Call Center / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Will Be Provided**: - **5 Days / Office Hour / Able to work on Weekend**: - **IMMD** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all...

Roles & Responsibilities Details: Permanent Position Central Up to $2,700 + Allowances + Bonus Rostered 5 Days a week (4 Weekdays 1 Weekend) Office Hours Duties: Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customer's needs and provide quick, accurate and satisfactory answers to...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...