Call Centre Officer

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...

**Call Centre / Call Customer Service Exp**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

**Call Centre / Customer Service / Hospitality Exp**: - **5 Days (Including Weekends)** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal skills - Customer service oriented -...

Description: Location singapore Changi business park or Jurong. Freshers can also apply As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekend **Responsibilities**: - Handle inbound and outbound call - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

**Call Centre / Customer Service Experience**: - **Office Hour / 5 Days Work Week (including weekends)** **Responsibilities**: - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful approach in interactions with all customers - Any other related...

**Call Centre / Customer Service Experience**: - **Office Hour / 5 Days Work Week (Able to work on weekend)** **Responsibilities**: - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful approach in interactions with all customers - Any other...

Job Opportunity We are seeking a skilled and motivated Call Centre Officer to fill this role. Key Responsibilities: Attend to calls professionally and courteously Enter key information into the system accurately and efficiently Perform other assigned duties as required by management Requirements: Minimum GCE O Level/Higher NITEC...