Call Centre Officer

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

**Call Centre Experience**: - **Office Hour / 5 Days Work Week (including weekends)** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in interactions with all customers -...

**StarMed** is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

Roles & ResponsibilitiesDetails:Permanent PositionCentralUp to $2,700 + Allowances + BonusRostered 5 Days a week (4 Weekdays 1 Weekend) Office HoursDuties:Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customer's needs and provide quick, accurate and satisfactory answers to their queries Ensure...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

Roles & Responsibilities(Shortlisted Candidates Will Be Working For The Banking Sector Client):- Interested Candidates Please Apply Directly or Reach Out To Our Recruiters (Law Bing Yee - +65 8332 1192 | EA License No. 24C2333 EA Personnel No. R23114521)Shift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

**Call Centre Officers**: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and compliant for all customers’ requests - To successfully cross-buy the Bank’s products and services - To successfully migrate customers to Bank’s digital platform by understanding customers’...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekend **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...