Current jobs related to Call Centre Support - Singapore - VAULT PERSONNEL PTE. LTD.

  • Call Centre Team Leader

    1 week ago

    Singapore CONNECT CENTRE PTE. LTD. Full time

    **Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

  • Call Centre Team Leader

    1 week ago

    Singapore CONNECT CENTRE PTE. LTD. Full time

    **Responsibilities**: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Responsible for the agents' recruitment, training and development Provide administrative support in the Call Centre Cover Team Managers' duties and shift where necessary **Requirements**: Singaporeans only Minimum GCE'O' level...

  • Assistant Call Centre Manager

    2 days ago

    Singapore 101 HAIR CARE CENTRE PTE. LTD. Full time

    **JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

  • Call Centre Trainer

    3 weeks ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description:Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

  • Call Centre Assistant Team Leader

    1 week ago

    Singapore CONNECT CENTRE PTE. LTD. Full time

    **Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

  • Call Centre Trainer

    1 week ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Conduct training for new staff on the product knowledge. - Align, review and improvise on internal quality standards and procedures. - Conduct training for Team Leaders on transaction monitoring. - Calibrate transaction monitoring with assessors. - Supervise transaction monitoring. - Design and implement quality processes jointly with relevant business...

  • Assistant Call Centre Team Leader

    1 week ago

    Singapore CONNECT CENTRE PTE. LTD. Full time

    **Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

  • Call Centre Agent

    1 week ago

    Singapore CONNECT CENTRE PTE. LTD. Full time

    **Responsibilities** - Handle customer service hotline and provide first level of support - Provide quality customer service to customers over the phone - Listen, probe and question in order to clarify and understand customer needs - Any other ad-hoc tasks assigned **Requirements**: - Singaporeans only - Minimum N Levels or equivalent - At least 1 year of...

  • Call Centre Admin Officer

    1 week ago

    Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...

  • Call Centre Support Specialist

    3 days ago

    Singapore beBee Careers Full time

    Job Description">You will be working in a call centre environment where your primary responsibility is to manage all inbound and outbound calls in a timely manner.">Key responsibilities include assisting clients by listening and identifying their needs, providing the right information, and escalating cases to senior colleagues when necessary.">In addition to...

Call Centre Support

2 weeks ago

Singapore VAULT PERSONNEL PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**
- 1 year renewable contract
- shift role (day/night)
- 12 hours (3 days off per week)
- Industry: Electronics/Electrical/Software System

Responsiblities
- Handle inbound call and provide info peraining to tasks allocated
- Manage feedback and resolve issues
- Prepare analysis reports and relay info to stakeholders in timely manner
- Able to liase with english and mandarin customers fluently
- Adhoc duties

Skillsets
- Relevant call centre experience are welcome to apply
- Good data entry and typing skills
- OJT provided
- Good working attitude and able to meet datelines
- Knowledge in admin and other clerical processes